Lettings Portfolio Admin & Client Experience

Rettie & Co; City of Edinburgh; On-site; GBP 22,000 - GBP 28,000; Full time

Job summary

A leading lettings agency in Edinburgh is looking for a Portfolio Administrator to support the management team. This role includes providing exceptional administrative support, managing tenant communications, and ensuring effective collaboration with the accounts team. Candidates should have at least one year of administrative experience and hold a full UK driving licence. The ideal fit will work closely with colleagues to maintain high service standards and drive positive client experiences.

Qualifications

• 1 year of administrative experience required.
• Experience in the Lettings industry is a bonus.
• Full UK driving licence required.

Responsibilities

• Support Portfolio Managers with administration tasks.
• Manage inbound calls and inbox enquiries.
• Administer tenancy documentation accurately.
• Collaborate with accounts team for financial management.

Skills

Customer Focus

Communication

Collaboration

Problem Solving & Innovation

Planning & Organising

Positive Mindset

Job description

A leading lettings agency in Edinburgh is looking for a Portfolio Administrator to support the management team. This role includes providing exceptional administrative support, managing tenant communications, and ensuring effective collaboration with the accounts team. Candidates should have at least one year of administrative experience and hold a full UK driving licence. The ideal fit will work closely with colleagues to maintain high service standards and drive positive client experiences.