Sales Operator

The ZIEGLER Group; Birmingham; On-site; GBP 40,000 - GBP 60,000; Full time

Job summary

A logistics company in Birmingham is seeking a Sales Operator for road freight. In this role, you will manage a portfolio of existing customers and ensure seamless shipment processes from booking to invoicing. You will be part of a supportive team, focused on career development and delivering excellent customer service. The position offers a Monday to Friday workweek with competitive working hours, emphasizing a healthy work-life balance and opportunities for growth.

Benefits

Supportive Team Environment

Work-Life Balance

Career Development

Stability in customer relationships

Qualifications

• Proven experience in road freight or transport operations.
• Ability to manage multiple shipments in a fast-paced environment.
• Strong verbal and written communication skills.

Responsibilities

• Act as the main point of contact for dedicated customers.
• Manage the full shipment lifecycle from booking to invoicing.
• Coordinate with teams and transport providers for on-time deliveries.

Skills

Customer-focused mindset

Strong communication skills

Attention to detail

Ability to manage multiple shipments

Job description

You’re currently viewing Ziegler Group’s global website in English.

Are you a customer-focused logistics professional with a strong eye for detail and a passion for delivering excellent service? Do you enjoy managing shipments end to end while building strong client relationships? If so, we’d love to hear from you.

This is a great opportunity to join our Tamworth Sales team, where you’ll take ownership of a portfolio of existing customers and play a key role in delivering reliable, profitable road freight solutions.

🚛 What You’ll Do:

As a Sales Operator – Road Freight, you’ll be responsible for:

• Acting as the main point of contact for a dedicated portfolio of customers
• Managing the full shipment lifecycle from booking through to final invoicing
• Coordinating with internal teams and external transport providers to ensure on-time collections and deliveries
• Providing proactive communication and operational updates to customers
• Ensuring supplier costs align with customer agreements to protect gross profit
• Completing and distributing all required transport and customs documentation
• Accurately inputting orders and shipment data into the Transport Management System (TMS)
• Proven experience in road freight or transport operations (sales support or operations role)
• Strong verbal and written communication skills
• Ability to manage multiple shipments in a fast-paced environment
• High attention to detail, particularly with data entry and costing
• Proactive, customer-focused mindset with a sense of ownership over accounts
• Team player who supports colleagues and contributes to a balanced workload

🏢 Why Join Ziegler UK:

• Supportive Team Environment – Work closely with an experienced and collaborative sales team
• Work-Life Balance – Monday to Friday, 9am–5pm working hours
• Career Development – Opportunity to grow within a well‑established logistics operation
• Stability – Join a business focused on long‑term customer relationships and service excellence

📩 How to Apply:

If you’re ready to take the next step in your logistics career, we’d love to hear from you.

Please forward over your CV and short covering letter directly to [e-mail]

Ziegler UK is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.