GP Assistant

West Suffolk Clinical Commissioning Group; Colchester; On-site; GBP 60,000 - GBP 80,000; Full time

Job description

About the Role

Ambrose Avenue Group Practice is thrilled to offer an excellent opportunity for a general practice assistant (GPA) to join our team on a part-time basis, working 15-17 hours per week.

As a GPA at Ambrose Avenue Group Practice, you will play a vital role in supporting our GPs and enhancing the care experience for our local community.

Main responsibilities include

• Assist clinical staff with daily triage requests, prioritize actions, and arrange appointments, referrals, tests, and follow-up appointments for patient
• Redirect correspondence to other professionals, such as clinical pharmacists.
• Extract key information from letters, accurately code patient data, and update records.
• Manage workflow and prioritize key tasks to help free up GP time.
• Assist with blood pressure checks, urine dipstick tests, ECGs, phlebotomy, and more.
• Support GPs during immunization sessions or wound care.
• Communicate clearly and compassionately with patients about procedures and care.
• Serve as an important link between GPs, other clinicians, external agencies, and patients.
• Ensure seamless patient care by collaborating with hospital teams, social services, and community providers.

About the Candidate

If you are an organized individual who thrives in a busy work environment where no two days are the same, we would love to hear from you!

While the following skills and experience are important, we welcome applications from those who can demonstrate strong transferable skills.

Essential

• Previous experience in an administrative or healthcare role (experience in a GP surgery or primary care is highly desirable).
• Knowledge of patient confidentiality, data protection, and safeguarding principles.
• Excellent communication and organizational skills, with a keen eye for detail.
• Willingness to undertake or already possess a GP Assistant Certificate (or equivalent)
• A commitment to teamwork and the ability to work independently.
• Full UK driving license (to travel between sites).
• Flexibility to adapt to the evolving needs of primary care.

Desirable

• Competency in basic clinical tasks such as phlebotomy and ECG.
• Familiarity with GP software systems (e.g., SystmOne).
• Understanding of the Quality Outcome Framework (QoF) and Investment and Impact Framework (IIF).

About Us

Ambrose Avenue Group Practice is a friendly, long-established, award-winning, progressive GP practice. We are based over two surgery sites within 10 minutes of each other, serving the population of Stanway and Prettygate in Colchester, Essex. We are a training practice and offer services to a population of over 14,500 patients.

The clinical team consists of eight GPs, GP trainee, four advanced nurse practitioners, three nurses, two healthcare assistants, and various allied health professionals, including GP assistant, health and wellbeing coach, clinical pharmacist, pharmacy technicians, care coordinator, social prescriber and care advisor.

We hold monthly meetings and training sessions and have a diverse team of clinicians, including first contact physio, pharmacists, ANP/NP, care coordinator, social prescriber, health coach, GP assistant and an award-winning team of mental health workers.

Benefits include

• A permanent employment contract.
• Competitive salarywith increments based on professional development.
• Membership in the NHS pension scheme.
• Support for your personal and professional development.
• Excellent training and development opportunities.
• Enjoy an impressive total of 6 weeks annual leave, along with eight bank holidays (pro-rata) this increases with your continuous years of service in the NHS.
• Bike rack available.

Disclosure and Barring Service Check

Please note this post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.