Charity Shop Deputy Manager – Lead a Diverse Team

Oxfam; Farnham; On-site; GBP 100,000 - GBP 125,000; Full time

Job summary

A charitable organization in Farnham is seeking a Deputy Shop Manager to lead a diverse team and enhance customer engagement. This role involves motivating staff, managing shop operations, and engaging with the community. Ideal candidates will demonstrate commercial awareness, excellent customer service abilities, and strong financial literacy. The position supports a safe and energetic workspace, contributing to the organization's mission against poverty.

Qualifications

• Ability to support a successful and inclusive team.
• Some commercial awareness for effective retail processes.
• Collaborate with the Shop Manager to provide excellent customer service.

Responsibilities

• Motivate team members and foster a positive work environment.
• Manage shop activities and ensure high standards.
• Engage with the local community and build relationships.

Skills

Team development

Commercial awareness

Customer service

Financial literacy

Resilience

Job description

A charitable organization in Farnham is seeking a Deputy Shop Manager to lead a diverse team and enhance customer engagement. This role involves motivating staff, managing shop operations, and engaging with the community. Ideal candidates will demonstrate commercial awareness, excellent customer service abilities, and strong financial literacy. The position supports a safe and energetic workspace, contributing to the organization's mission against poverty.