Rental Customer Advisor — Flexible Leave & Great Benefits

Arnold Clark Group; Armadale; On-site; GBP 22,000 - GBP 27,000; Full time

Job summary

A respected car rental company in Armadale is seeking an organized and enthusiastic Rental Customer Advisor. You will be responsible for providing high levels of customer service, handling queries and complaints, and ensuring efficient operations in a team environment. The ideal candidate should possess strong administrative and communication skills, be flexible with shifts, and hold a full UK driving licence. This role offers a full-time schedule with various employee benefits.

Benefits

33 days' annual leave

Flexible leave

Generous employee discounts

Private healthcare

Workplace pension

Extensive training

Enhanced maternity and paternity leave

Qualifications

• Must have a full UK driving licence.
• Strong administrative and organizational skills required.
• Ability to communicate effectively with customers.

Responsibilities

• Deliver excellent customer care both face to face and on the phone.
• Handle customer complaints and queries.
• Maintain effective monitoring and control of expenditure.

Skills

Strong administrative skills

Good communication skills

Teamwork

Flexibility to work shifts

Job description

A respected car rental company in Armadale is seeking an organized and enthusiastic Rental Customer Advisor. You will be responsible for providing high levels of customer service, handling queries and complaints, and ensuring efficient operations in a team environment. The ideal candidate should possess strong administrative and communication skills, be flexible with shifts, and hold a full UK driving licence. This role offers a full-time schedule with various employee benefits.