The Commercial Legal Team is responsible for all customer-facing legal activities, contract management, and commercial compliance across PTV Logistics' B2B SaaS operations. This role manages the full commercial contracting lifecycle, leads RFP/RFI responses, ensures product compliance with data protection and security standards (ISO 27001, GDPR), and develops standardized legal frameworks that enable efficient sales processes while protecting company interests.
Responsibilities
- Customer Contracts & Commercial Agreements:
- Negotiate and draft SaaS subscription agreements, master service agreements, and license agreements
- Support the sales team in complex deal negotiations with enterprise customers
- Draft and negotiate professional services agreements, implementation agreements, and SOWs
- Negotiate data processing agreements (DPAs) and business associate agreements (BAAs)
- RFP/RFI Management & Standard Templates:
- Lead legal and compliance sections of customer RFPs, RFIs, and security questionnaires
- Develop and maintain library of standard RFP responses for legal, security, and compliance topics
- Develop self-service contract templates for standard deal scenarios and standardize customer contract templates (SaaS agreement, DPA, Order Form)
- Data Protection & GDPR Compliance:
- Serve as Data Protection Officer (DPO) or coordinate with external DPO and handle data protection authority inquiries and audits
- Maintain and update Records of Processing Activities (ROPA), conduct Data Protection Impact Assessments (DPIAs) for new products and features, manage data subject access requests (DSARs) and data breach notification procedures
- Review and negotiate data processing agreements with customers and subprocessors; maintain subprocessor register and manage subprocessor notification processes
- Product Compliance & Information Security:
- Drive and maintain ISO 27001 certification and ongoing compliance and coordinate annual ISO 27001 audits
- Develop and update information security policies and procedures
- Review product features for compliance with security and privacy standards
- Ensure compliance with industry-specific regulations (e.g., NIS2, DORA if applicable)
- Cross-Functional Collaboration & Governance:
- Partner with Sales, Product, Customer Success on commercial legal matters and collaborate with Finance on contract revenue implications and billing terms
Your profile
- 4–7 years of legal experience, ideally in-house at B2B SaaS or technology companies
- Expertise in SaaS contract negotiation, software licensing, and balancing legal risk with business enablement
- Strong knowledge of GDPR, EU data protection law, and ISO 27001 / information security frameworks
- Experience with RFP/RFI processes, customer procurement, and high-volume contract negotiations
- Excellent negotiation skills, strong project management and clear communication skills
- Certified Information Privacy Professional/Europe (CIPP/E), ISO 27001 Lead Auditor, experience with CLM (Contract Lifecycle Management) systems is a plus
PTV Logistics - a leading global software company for transportation logistics! We calculate and optimize route planning for logistics companies with record-breaking algorithms to maximize time and cost savings. With more than 40 years of experience, we help to put theory into practice!
Interested? Then take a look at our website: https://www.ptvlogistics.com/en