Leisure Contract Officer

Connected Local Government; Poulton-le-Fylde; Hybrid; GBP 30,000 - GBP 45,000; Full time

Job summary

A local government authority in the United Kingdom is seeking a Leisure Contract Officer to manage the Performance Management Framework of the Wyre Leisure Contract. In this role, you will be responsible for monitoring performance, assessing compliance, and ensuring high-quality leisure services. The ideal candidate will possess strong analytical and communication skills, have experience in leisure operations, and a background in contract monitoring. Opportunities for career development and flexible working arrangements are available.

Benefits

Flexi-time and remote working opportunities

Generous annual leave starting at 24 days

Employee wellbeing support

Local Government Pension Scheme with employer contributions

Qualifications

• Experience of leisure operations and community leisure services.
• Strong contract monitoring, data analysis and reporting skills.
• Excellent communication skills and ability to build effective relationships.

Responsibilities

• Manage the Performance Management Framework for the Wyre Leisure Contract.
• Collect, review and benchmark performance data.
• Assess operator submissions and report on performance.

Skills

Leisure operations experience

Contract monitoring skills

Data analysis skills

Excellent communication

Organisational skills

IT proficiency

Complaint handling

Education

Degree in leisure management or related field

Project management qualification

Job description

Are you organised, analytical, and motivated by improving services for your community? Join our Leisure, Healthy Lifestyles & Communities team and help ensure Wyre’s leisure services deliver high‑quality, customer‑focused outcomes.

We’re looking for a proactive Leisure Contract Officer to manage and monitor the Wyre Leisure Contract’s Performance Management Framework. You’ll play a vital role in reviewing data, coordinating partnership meetings, assessing contract submissions, and ensuring the operator meets agreed performance standards. Your ability to analyse information, build strong working relationships and maintain efficient processes will help drive continuous improvement across Wyre’s leisure provision.

This is a fantastic opportunity for someone with experience in leisure operations, contract monitoring or project management who wants to contribute to community wellbeing and service excellence.

Key Responsibilities

• Manage the Performance Management Framework for the Wyre Leisure Contract.
• Collect, review and benchmark performance data, and check contract compliance.
• Assess operator submissions and report on performance against agreed standards.
• Coordinate and manage partnership meetings, including agendas, minutes, actions and forward planning.
• Review monthly, quarterly and annual reports for accuracy.
• Manage the presentation and delivery of key plans such as the Annual Service Plan, Marketing Plan, PPM schedules and community engagement plans.
• Support facility inspections, building maintenance coordination and monitoring of work schedules.
• Work with finance to monitor leisure‑related budgets, utilities and invoices.
• Produce reports for senior officers, Cabinet and scrutiny committees, including FOI responses.
• Act as the first point of contact for complaints related to the leisure contract.

Skills and Experience

Essential:

• Experience of leisure operations and community leisure services.
• Strong contract monitoring, data analysis and reporting skills.
• Excellent communication skills and ability to build effective relationships.
• Strong organisational skills with attention to detail.
• Effective IT skills, particularly within leisure or activity‑based systems.
• Ability to prioritise workload and work independently.
• Experience of complaint handling and customer‑facing services.

Desirable:

• Degree in leisure management, sport, health or wellbeing disciplines.
• Project management qualification.
• Experience of building management and works inspections.
• Leisure operator qualifications.
• Experience delivering participation or wellbeing‑focused projects.

What’s in it for you?

• Flexi‑time and opportunity for part‑week remote working (subject to agreement).
• Generous annual leave entitlement starting at 24 days (pro rata), rising with service.
• A range of development opportunities aligned to your career goals.
• Employee wellbeing support.
• Free onsite parking.
• Local Government Pension Scheme with generous employer contributions.
• The chance to make a real difference to leisure services across the borough.

To apply online and for more information about this vacancy, please visit our website www.wyre.gov.uk

Closing date: 22 February 2026

To apply please click the Apply Now link below.