Care Home Manager (Nursing)

Amais France; Norwich; On-site; GBP 35,000 - GBP 45,000; Full time

Job summary

A reputable care facility in Norwich is seeking an experienced Care Home Manager to oversee operations and ensure high-quality care delivery. You will lead a motivated team, maintain regulatory compliance, and manage budgets while fostering positive relationships with residents and stakeholders. Ideal candidates will have a strong understanding of CQC regulations and a passion for person-centered care, aiming to achieve outstanding service ratings.

Qualifications

• Previous experience managing a nursing or care home.
• Strong working knowledge of CQC regulations.
• Demonstrable commercial and marketing experience within the private care sector.

Responsibilities

• Lead and develop the staff team fostering a positive culture.
• Ensure the home meets all regulatory and statutory requirements.
• Oversee the budget and financial performance targets.

Skills

Leadership and team development

Knowledge of CQC regulations

Excellent communication skills

Commercial and marketing experience

Passion for person-centered care

Proactive approach to service improvement

Education

NMC Registered Nurse

Job description

As Care Home Manager, you will take overall responsibility for how the nursing home runs, from care quality and compliance to occupancy and performance. You will need to be CQC registered and comfortable working within regulation, but the focus is on creating a safe, well-led home where people genuinely feel at ease.

Key Responsibilities

• Lead, motivate, and develop the staff team, fostering a positive culture built on kindness, compassion, and empathy.
• Ensure the home meets all regulatory and statutory requirements, including CQC standards, maintaining high‑quality care and support.
• Oversee the homes budget, ensuring financial performance targets are achieved and resources are managed effectively.
• Develop and deliver a strategic marketing and occupancy plan to maintain full occupancy and promote the service to prospective residents, families, and stakeholders.
• Build and sustain strong, positive relationships with residents, relatives, and key stakeholders, responding professionally to feedback, concerns, and changing needs.

Skills & Experience

• Previous experience managing a nursing or care home.
• Strong working knowledge of CQC regulations, with a proven history of driving quality and working towards Outstanding ratings.
• Excellent communication and interpersonal skills, with the ability to engage effectively with professionals, families, visitors, and internal teams.
• Demonstrable commercial and marketing experience within the private care sector, with a track record of managing a successful, well‑performing service.
• A genuine passion for delivering and developing high‑quality, person‑centred care.
• Proactive approach to service development, growth, and continuous improvement.

Qualifications

• NMC Registered Nurse with relevant post‑registration experience (desirable but not essential).