Civil Enforcement Officer

APCOA PARKING UK; Calderdale; On-site; GBP 24,000; Full time

Job summary

A prominent parking management company is seeking a full-time Mobile Civil Enforcement Officer in Calderdale. The role involves patrolling the area, advising on parking regulations, and issuing Penalty Charge Notices. Candidates should possess excellent customer service skills, enjoy working outdoors, and hold a Full UK manual driving licence. The position offers a competitive hourly pay rate and benefits including training support, up to 28 days leave, and a workplace pension.

Benefits

Up to 28 days leave per annum

Workplace Pension

Full Uniform Provided

Access to Learning & Development

Employee Discount Scheme

Flexible Shift Patterns

Qualifications

• Excellent customer service skills and enjoys working with the public.
• Full UK driving licence is essential.
• Must be over 18 years old.

Responsibilities

• Patrolling public streets and council car parks.
• Issuing Penalty Charge Notices (PCNs) to improperly parked cars.
• Providing advice on parking restrictions.

Skills

Customer service skills

Communication skills

Ability to work outdoors

Job description

The Role

Overview

Mobile Civil Enforcement Officer – Calderdale - Full-Time; 37 hours per week - £23,876.84 per annum

Do you enjoy working outside? Do you want to get fit while you earn? Do you have customer service experience? Are you over 18? Do you have a Full Clean UK manual driving licence?

If you answered yes to these questions, then we want to hear from you! New positions have opened for someone who:

• Enjoys working outside, getting lots for fresh air and exercise.
• Has excellent Customer service skills and enjoys working with the public.
• Wants to join a reliable business and team, making a difference in your local area.

So, is this role for you?

As a Civil Enforcement Officer, you will patrol the area providing advice on parking restrictions and enforcing these when needed. This is an important part of keeping roads moving, ensuring public safety.

• You will have excellent customer care skills and be able to talk to a variety of people in a friendly but clear way.
• You will patrol public streets and council car parks on foot or in a car. You will be responsible for issuing Penalty Charge Notices (PCNs) to cars parked wrongly.
• You will guide the public on rules and advise about parking rules and conventions.

Shift Patterns

07:45‑15:40, 10:30‑18:25, 12:30‑20:25, 14:00‑21:55

Working hours consist of 37 hours of paid work with a 30 minute unpaid lunch break.

You will be working any 5 days of 7 as per rota.

Benefits

We offer a full training programme, with continued support for growth, along with competitive holiday's and benefits.

• Up to 28 days leave per annum (includes BH)
• Workplace Pension
• Full Uniform Provided
• Access to Learning & Development
• Employee Discount Scheme
• Flexible Shift Patterns

Hourly pay rate £12.41

Full UK Driving licence is essential for this role.

Growth Opportunities

Our Civil Enforcement Officers have an abundance of prospects for training, growth and promotion throughout the company. Many of our current managers started as Civil Enforcement officers.

EEO Statement

We are focused on ensuring APCOA is a fair place to work regardless of age, race, gender, sexuality or level in the business.