Casual Car Rental Sales Agent — Earn More with Upselling

Europcar Mobility Group; Newcastle upon Tyne; On-site; GBP 60,000 - GBP 80,000; Part time

Job summary

A global mobility company is currently seeking motivated Sales & Customer Service Officers to join the team in Newcastle Airport & City on a casual basis. Responsibilities include assisting customers with vehicle rentals, processing agreements, and upselling services. Candidates should possess sales and customer service experience, excellent communication skills, and flexibility to work shifts. Competitive hourly rate plus incentives are offered, along with ongoing training opportunities.

Benefits

Competitive hourly rate

Performance-based incentives

Employer-paid parental leave

Ongoing training and career development

Exclusive employee discounts

Qualifications

• Previous experience in sales, customer service, or retail.
• Car rental experience is highly desirable.
• Excellent communication and interpersonal skills with a customer-first mindset.
• Ability to work efficiently in a fast-paced, high-pressure environment.

Responsibilities

• Greet and assist customers in renting vehicles.
• Process rental agreements accurately.
• Promote and upsell additional products and services.
• Address customer inquiries and concerns promptly.

Skills

Sales experience

Customer service

Communication skills

Interpersonal skills

Flexibility

Job description

A global mobility company is currently seeking motivated Sales & Customer Service Officers to join the team in Newcastle Airport & City on a casual basis. Responsibilities include assisting customers with vehicle rentals, processing agreements, and upselling services. Candidates should possess sales and customer service experience, excellent communication skills, and flexibility to work shifts. Competitive hourly rate plus incentives are offered, along with ongoing training opportunities.