Temporary Member Experience Specialist

BCAA; England; On-site; GBP 60,000 - GBP 80,000; Full time

Job summary

A leading insurance and mobility solutions provider in South Surrey is hiring a Temporary Full-Time Member Service Representative to engage with Members, coordinate services, and promote membership benefits. Ideal candidates will have customer service experience, strong verbal skills, and proficiency in MS Office. Salary ranges from $21.23 to $26.54 per hour with a potential performance bonus. Join a BC Top Employer dedicated to making a difference in the community and fostering personal growth.

Benefits

Flexible benefits

Career development opportunities

Competitive rewards package including performance bonus

Paid time off including wellness and volunteering

BCAA membership perks

Qualifications

• At least two years’ experience in customer service, preferably in insurance or hospitality.
• Strong computer skills with basic knowledge of MS Office Suite Products.

Responsibilities

• Engage and welcome incoming Members and coordinate appointments.
• Answer phone calls and manage emails for the Service Location.
• Promote BCAA Membership, products, and services.

Skills

Excellent verbal and written communication skills

Customer service experience

Analytical thinking and decision-making

Strong computer skills with MS Office

Ability to speak other languages

Education

Completion of Grade 12

Job description

A leading insurance and mobility solutions provider in South Surrey is hiring a Temporary Full-Time Member Service Representative to engage with Members, coordinate services, and promote membership benefits. Ideal candidates will have customer service experience, strong verbal skills, and proficiency in MS Office. Salary ranges from $21.23 to $26.54 per hour with a potential performance bonus. Join a BC Top Employer dedicated to making a difference in the community and fostering personal growth.