Project Manager

Aviva plc; Norwich; Hybrid; GBP 50,000 - GBP 70,000; Full time

Job summary

A leading insurance company is seeking an experienced Integration Specialist in Norwich to support a major integration programme. You'll define roadmaps, manage data structures, and ensure successful integration of customer journeys across multiple systems. The ideal candidate has strong experience in integration projects, data mapping, and Agile delivery. This role requires collaboration with technical teams and stakeholders in a complex environment, ensuring seamless user experiences. Flexibility in working patterns is offered.

Qualifications

• Strong experience in end-to-end customer journey design and integration projects.
• Familiarity with data structure/mapping and 'as-is/to-be' analysis.
• Ability to write test scenarios for data validation and support test flows.

Responsibilities

• Define roadmaps, manage data structures and user journeys.
• Ensure successful integration across multiple systems.
• Work closely with technical teams and business stakeholders.

Skills

End-to-end customer journey design

Integration projects

Data structure/mapping

Test scenarios for data validation

Agile delivery

Tools

Jira

Confluence

Job description

Overview

Location: Norwich (flexible working pattern)

Inside IR35

Are you someone who thrives in complex integration projects and loves shaping end-to-end customer journeys?

This role is ideal for someone experienced in cross-functional integration, data mapping, and navigating ambiguity. If you enjoy working with technical teams, supporting testing, and defining how integrations look in large-scale environments, this could be the perfect opportunity.

A bit about the job

You’ll be part of a major integration programme at Aviva, supporting delivery from inception through to execution. The role involves defining roadmaps, managing data structures and user journeys, and ensuring successful integration across multiple systems. You’ll work closely with technical teams, test teams, and business stakeholders to deliver a seamless experience, while managing risks and issues in a complex environment.

Skills and experience we’re looking for

• Strong experience in end-to-end customer journey design and integration projects
• Familiarity with data structure/mapping and “as-is/to-be” analysis
• Hands-on experience with Jira, Confluence, and Agile delivery
• Ability to write test scenarios for data validation and support test flows
• Background in Financial Services/General Insurance; Salesforce or Guidewire experience desirable
• Knowledge of regulatory/compliance requirements and risk management in complex environments