Engagement Worker and Early Intervention and Prevention

Positive Steps; Manchester; Hybrid; GBP 26,000; Full time

Job summary

A community support organization in Manchester is seeking an Engagement Worker for Early Intervention and Prevention. This role involves acting as a keyworker to support families and adults, managing caseloads whilst working in hybrid settings. The ideal candidate will have excellent engagement skills and experience in delivering packages of support, helping people to make positive changes in their lives. This exciting opportunity offers diverse challenges in a supportive environment.

Qualifications

• Experience in delivering packages of support to families and individuals.
• Confidence in using electronic recording systems.
• Commitment to making a difference in people's lives.

Responsibilities

• Act as a keyworker supporting families and households.
• Undertake Early Help assessments and engage clients effectively.
• Work in hybrid settings based on business needs.

Skills

Caseload management

Engagement skills with children and adults

Knowledge in mental health

Knowledge in debts and housing

Knowledge in relationships and parenting

Job description

Engagement Worker – Early Intervention and Prevention

Title: Engagement Worker – Early Intervention and Prevention
Hours: 36
Salary: £25,388.97 per annum
Reporting: Operational Manager – Early Intervention and Prevention
Contract: Multiple Roles with various contract lengths. Full time and Part time considered
Job Reference: PS/EIP/02

Closing Date: Monday 2nd February 2026, Midday
Interviews: Thursday 12th February 2026

Positive Steps is a unique organisation and have been changing the lives of people in Greater Manchester since 1977. Our current offer involves supporting those in Education, Criminal justice, Family and Community and Safeguarding settings. We are at an exciting point in our development with a focus on growing our impact while reaching excellence in all our work.

I wouldn’t know where I would be without Positive Steps, they have massively changed my life.

Without Positive Steps she would not have been given the chance.

Parent

A fantastic place, fantastic people, friendly & hard working.

Adult service user

The Role

The main purpose of this role is to act as a keyworker delivering packages of support with families, adults and whole households to prevent escalation to more intensive services. By undertaking an Early Help assessment and by working with clients in a person-centred way, you will help people on your caseload to make positive changes and develop the skills to manage their issues in the future.

Our training, partnership links and excellent management support will help you to develop the skills and knowledge required to address a wide range of issues including mental health, debts, housing, relationships and parenting.

This is a hybrid role, meaning that you will be working from our central Oldham office, in clients’ homes and community settings according to business needs.

For this role you will need to be confident in caseload management and the use of electronic recording systems.

If you have the required experience, are committed to making a difference and have great engagement skills with children, young people and adults then we look forward to receiving your application.

Positive Steps is an equal opportunities organisation and applications are welcome from all sections of the community.

Please note that we do not hold a sponsor licence and we do not intend to offer sponsorship for this particular role. You should therefore ensure that you have/will have the right to work in the UK to be able to undertake this role. If appointed, you will be required to provide relevant right to work documents at the point of an offer being made to you. This role is subject to a Standard DBS check.