Manager Operations

FedEx Group; Dartford; On-site; GBP 49,000 - GBP 58,000; Full time

Job summary

A leading global express transportation company is seeking a Nights Manager for their Dartford Hub. This role involves directing and developing team leaders to ensure high service levels, overseeing operational projects, and managing station costs and budget. Candidates should have leadership experience, strong analytical skills, and excellent communication abilities. The position offers a competitive salary up to £58K plus allowances, with a strong commitment to employee development and inclusive workplace culture.

Benefits

Attractive compensation package

Training and on-the-job learning

Tuition Assistance Program for permanent positions

Employee Assistance Program

Reduced-rate shipping for employees

Career opportunities

Qualifications

• Experience in a leadership role.
• Strong analytical and planning skills.
• Excellent communication and presentation skills.

Responsibilities

• Direct and develop team leaders to ensure high service in a compliant environment.
• Oversee operational projects ensuring results are met on time and budget.
• Manage station costs and budgets.

Skills

Leadership experience

Analytical skills

Strong communication

Excellent interpersonal skills

Project delivery experience

Judgment and decision-making

Education

Transport Manager CPC (desirable)

Job description

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We have an exciting opportunity for you to join our team as a Nights Manager Station Operations at our Dartford Hub

Salary: Up to £58K base + night allowance dependent on experience.

Who we are: FedEx is the largest express transportation company in the world, connecting more than 220 countries and territories. We work every moment to deliver the most important package of someone’s day. Our team of passionate people know their day‑to‑day work is invaluable in delivering outstanding experience to our customers. 530,000 team members strong, we are as diverse as the world we serve. We love what we do, and we do it well. Our reach is big, and so are our dreams. Join us and let's write our next chapter together.

What you will be doing:

• Directing, coaching and developing team leaders and team members to ensure they provide highest possible service in a safe and compliant operational environment
• Educating your team on current processes and procedures, targets and goals
• Making sure all activities are in line with company goals and regulatory requirements
• Overseeing operational projects and initiatives to ensure planned results are delivered on time and within budget
• Managing and controlling your station's costs and budget
• Leading continuous optimisation and improvement of business processes
• Ensuring your station's accurate and timely reporting

What do you bring with you:

• Experience in a leadership role
• Excellent analytical skills, and the ability to plan and organise meticulously
• Strong communication and social skills and ability to present to a wide audience confidently
• Excellent interpersonal skills
• Experience with leading / delivering projects
• Excellent judgement and decision‑making skills
• Transport Manager CPC desirable, but not essential

What do we offer:

• Attractive compensation package
• Training to get you started and on‑the‑job learning opportunities
• Extensive learning resources to further develop your skills and knowledge
• Tuition Assistance Program (*applicable for FedEx positions with a permanent contract)
• Employee Assistance Program for you and your family in difficult life situations
• Employee reduced‑rate shipping
• Great career opportunities
• FedEx is one of the world’s most admired companies and trusted brands year after year

Bring your ideas, individuality, and dreams to our global community. Feel good about where you work. Choose your career path - we’re ready to invest in your development. Join FedEx.

FedEx was built on a philosophy that puts people first, one we take seriously. We are an equal opportunity employer and we are committed to a diverse and inclusive workforce in which we provide growth opportunities for all.

Our Company

FedEx is one of the world's largest express transportation companies and has consistently been selected as one of the top 10 World’s Most Admired Companies by "Fortune" magazine. Every day FedEx delivers for its customers with transportation and business solutions, serving more than 220 countries and territories around the globe. We can serve this global network due to our outstanding team of FedEx team members, who are tasked with making every FedEx experience outstanding.

Our Philosophy

The People‑Service‑Profit philosophy (P‑S‑P) describes the principles that govern every FedEx decision, policy or activity. FedEx takes care of our people; they, in turn, deliver the impeccable service demanded by our customers, who reward us with the profitability necessary to secure our future. The essential element in making the People‑Service‑Profit philosophy such a positive force for the company is where we close the circle, and return these profits back into the business, and invest back in our people. Our success in the industry is attributed to our people. Through our P‑S‑P philosophy, we have a work environment that encourages team members to be innovative in delivering the highest possible quality of service to our customers. We care for their well‑being, and value their contributions to the company.

Our Culture

Our culture is important for many reasons, and we intentionally bring it to life through our behaviors, actions and activities in every part of the world. The FedEx culture and values have been a cornerstone of our success and growth since we began in the early 1970’s. While other companies can copy our systems, infrastructure and processes, our culture makes us unique and is often a differentiating factor as we compete and grow in today’s global marketplace.