Creative Resource & Traffic Operations Lead (Hybrid)

Tangent Design Ltd; Manchester; Hybrid; GBP 40,000 - GBP 50,000; Full time

Job summary

A growing creative agency in Manchester is seeking a Creative Resource & Operations Manager to oversee team allocation and enhance operational efficiencies. The ideal candidate will have over 5 years of experience in a resource management role within a fast-paced creative environment. Responsibilities include capacity planning, conflict resolution, and maintaining operational workflows. The agency offers a competitive benefits package, including holidays and training opportunities, alongside a flexible work-from-home model.

Benefits

24 days holiday plus all UK bank holidays

Christmas shutdown

Training opportunities

Work-from-home flexibility

Discretionary annual bonus

Qualifications

• 5+ years of experience in a traffic or resource role within a fast-paced creative agency.
• Ability to manage both junior and senior staff effectively.
• Familiarity with creative industry standards and freelance rates.

Responsibilities

• Own agency-wide resource allocation across all projects.
• Manage conflict resolution between departments to meet project goals.
• Provide weekly and monthly reports on studio utilisation.

Skills

Excellent communication

Organisational skills

Problem-solving

Data-driven

Calm under pressure

Market knowledge

Tools

Float

Paprika

Job description

A growing creative agency in Manchester is seeking a Creative Resource & Operations Manager to oversee team allocation and enhance operational efficiencies. The ideal candidate will have over 5 years of experience in a resource management role within a fast-paced creative environment. Responsibilities include capacity planning, conflict resolution, and maintaining operational workflows. The agency offers a competitive benefits package, including holidays and training opportunities, alongside a flexible work-from-home model.