Customer Service & Order Fulfillment Specialist

Globus Medical; United Kingdom; On-site; GBP 25,000 - GBP 35,000; Full time

Job summary

A medical technology firm in the United Kingdom is looking for a Customer Service Representative. The representative will act as the main contact for customers, processing orders and providing telephone support. Ideal candidates will have strong communication skills, a customer-oriented approach, and experience with SAP and MS Office. The role is full-time and requires independence and problem-solving abilities to address logistical issues. Join our team to help improve patient care through innovative solutions.

Qualifications

• Ability to work independently with a hands-on mentality.
• Experience in customer service is a plus.
• Understanding of logistics and compliance with FDA regulations.

Responsibilities

• Process incoming customer orders efficiently and accurately.
• Coordinate surgery coverage and schedule loaners.
• Resolve routine customer complaints and issues.

Skills

Good communication skills

Fluent English

Customer service oriented

Creative problem-solving

Tools

SAP modules

MS Office

Job description

A medical technology firm in the United Kingdom is looking for a Customer Service Representative. The representative will act as the main contact for customers, processing orders and providing telephone support. Ideal candidates will have strong communication skills, a customer-oriented approach, and experience with SAP and MS Office. The role is full-time and requires independence and problem-solving abilities to address logistical issues. Join our team to help improve patient care through innovative solutions.