Sales Administrator: End-to-End Order & Service Delivery

Enconvo; Telford; On-site; GBP 22,000 - GBP 26,000; Full time

Job summary

A telecommunications company based in Telford is seeking a Sales Administrator. This role involves managing customer orders and service requests, ensuring effective communication and collaboration with internal teams and external suppliers. Candidates should have experience in administration or customer service, and strong organisational skills are essential. The company offers competitive salary, career development opportunities, and a positive, customer-focused work culture.

Benefits

23 days holiday plus birthday off

Enhanced family leave

Salary sacrifice pension and healthcare

Great working hours with no evenings or weekends

Career development opportunities

Supportive work culture with team events

Qualifications

• Must have experience in administration or customer service.
• Excellent communication skills are required.
• Attention to detail and multitasking ability is essential.

Responsibilities

• Manage customer orders and service requests from start to completion.
• Ensure orders meet deadlines and service level agreements.
• Liaise with engineers, carriers, suppliers, and internal teams.

Skills

Previous experience in administration, sales support, or customer service

Professional and confident communication skills

Strong attention to detail

Proactive and flexible mindset

Organisational and time management skills

Job description

A telecommunications company based in Telford is seeking a Sales Administrator. This role involves managing customer orders and service requests, ensuring effective communication and collaboration with internal teams and external suppliers. Candidates should have experience in administration or customer service, and strong organisational skills are essential. The company offers competitive salary, career development opportunities, and a positive, customer-focused work culture.