Team Member

Coffeehouseonline; Knowsley; On-site; GBP 40,000 - GBP 60,000; Full time

Job summary

A local coffee shop in Knowsley is seeking a Coffee House Team Member to create memorable experiences for guests. The ideal candidate is enthusiastic and shares a love for coffee and genuine hospitality. Responsibilities include crafting beverages, interacting with customers, and ensuring high standards of quality. If you're ready to join a vibrant team and bring joy to each cup, apply today!

Benefits

Competitive salary

Friendly work environment

Opportunities for training and development

Qualifications

• Outgoing individuals with a love for genuine hospitality.
• Experience in a customer service role is appreciated.
• Ability to create memorable experiences for guests.

Responsibilities

• Create memorable experiences for guests.
• Resolve guest questions with professionalism.
• Uphold standards of quality control.

Skills

Guest Experience

Professionalism

Quality Control

Team Player

Product Knowledge

Job description

Overview

Salary: Enjoy a competitive rate of pay, 5% above National Minimum Wage (NMW)

Contract: Permanent, offering a minimum of 20 hours per week

About Us: Calling all coffee lovers! At The Coffee House, nestled in the heart of Huyton, we're not just brewing coffee - we're crafting experiences. Since 2011, we've been on a mission to infuse every cup with passion, personality, and pure joy. With locations across the North West of England and North Staffordshire, we’re not just a coffee shop, we’re a community hub.

Core Brand Values:

• Guest Experience: We go the extra mile for our guests, making everyone feel right at home. Whether you're catching up with friends, working remotely, or simply unwinding, our friendly and genuine approach sets us apart.
• Passion for Coffee: Our coffee is the heart of our business, roasted to perfection in our very own roastery and brewed daily by our skilled baristas.
• Bakehouse: Our expert bakers craft top-notch bread and confections, ensuring every bite is as delightful as our coffee.
• Cookhouse: Handcrafted daily in our state-of-the-art kitchen, our products use locally sourced ingredients to guarantee the best quality.

About You: Are you ready to bring your energy and enthusiasm to our team? We're looking for outgoing individuals who share our love for genuine hospitality. Whether you're a seasoned barista or a coffee connoisseur in the making, we want you! As a Coffee House Team Member, you'll be the heart and soul of our brand, creating unforgettable moments for every guest.

What You Will Bring

• Guest Experience: Create memorable and personalised experiences for our guests, making each visit a special chapter in their coffee journey.
• Address guest questions: Resolve issues with professionalism and a friendly approach, leaving a long lasting impression every time.
• Quality Control: Uphold our standards of excellence, ensuring each brew meets the mark of perfection.
• Equipment Care: Keep our equipment in optimal condition, ensuring every cup is as perfect as the last.
• Product Expert: Develop an in-depth understanding of our offerings to confidently advise and assist guests.
• Craft: Craft great coffee that hits that sweet spot every time — don’t forget about our teas, coolers, seasonal ranges and more.
• Team Player: Assist with opening and closing the store and other duties as needed.
• Most importantly, have fun - this is your time to learn, develop, and meet great people.

Our Hiring Process

• Apply now through our website.
• Stand out from the crowd? You'll hear from us for a friendly chat about your skills and experience.
• Leading Contender? You’ll be invited to join us for an immersive on-the-job experience, where you can showcase your personality and get to know our team.
• Ready to brew up some magic? Apply today at and become part of something special!
• Thank you for your application! If you don’t hear back within 14 business days, we encourage you to apply again in the future.

Application Details

Start by uploading your CV/resume first; we will do all the hard work and extract your details. Upload CV formats: .doc, .docx, .pdf, .txt, .rtf (Max. 2MB)

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