Team Member

Coffeehouseonline; Blackburn; On-site; GBP 40,000 - GBP 60,000; Part time

Job summary

A local coffee shop in Blackburn seeks a Team Member to join their dynamic team. This part-time role involves creating unforgettable customer experiences, serving high-quality coffee and tea, and upholding service standards. Ideal candidates will have an outgoing personality, a passion for hospitality, and the ability to learn quickly. Join them to craft special moments and be part of a vibrant community hub. They're looking for someone who can work flexibly between 10 to 30 hours each week, with a competitive salary offering above the National Minimum Wage.

Qualifications

• Energetic and enthusiastic individuals who share a love for hospitality.
• Willing to learn and develop skills in a coffee environment.

Responsibilities

• Create memorable experiences for guests.
• Answer guest questions and resolve issues professionally.
• Ensure each brew meets excellence standards.
• Keep equipment in optimal condition.
• Assist with opening and closing the store.

Skills

Outgoing personality

Customer service skills

Ability to craft coffee and tea

Attention to detail

Job description

About the Opportunity

Role: Team Member

Salary: Enjoy a competitive rate of pay, 5% above National Minimum Wage (NMW)

Contract: Permanent, offering 10 - 30 hours per week.

About Us

Calling all coffee lovers! At The Coffee House, in the heart of Blackburn, we're not just brewing coffee - we're crafting experiences. Join our dynamic team as we redefine the way people eat, drink and relax. Since 2011, we've been on a mission to infuse every cup with passion, personality, and pure joy. With locations across the North West of England and North Staffordshire, we're not just a coffee shop, we're a community hub.

About You

Are you ready to bring your energy and enthusiasm to our team? We're looking for outgoing individuals who share our love for genuine hospitality. Whether you're a seasoned barista or a coffee connoisseur in the making, we want you! As a Coffee House Team Member, you'll be the heart and soul of our brand, creating unforgettable moments for every guest.

What You Will Bring

• Create memorable and personalized experiences for our guests, making each visit a special chapter in their coffee journey.
• Answer guest questions and resolve issues with professionalism and a friendly approach, leaving a long lasting impression every time.
• Uphold our standards of excellence, ensuring each brew meets the mark of perfection.
• Keep our equipment in optimal condition, ensuring every cup is as perfect as the last.
• Develop an in-depth understanding of our offerings to confidently advise and assist guests.
• Craft great coffee that hits that sweet spot every time - don’t forget about our teas, coolers, seasonal ranges and more.
• Assist with opening and closing the store and other duties as needed.
• Most importantly, have fun - this is your time to learn, develop, and meet great people.

Our Hiring Process

Apply now through our website.

Stand out from the crowd? You'll hear from us for a friendly chat about your skills and experience.

Leading Contender? You’ll be invited to join us for an immersive on-the-job experience, where you can showcase your personality and get to know our team.

Apply Today

Ready to brew up some magic? Apply today and become part of something special!

Thank you for your application! If you don’t hear back within 14 business days, we encourage you to apply again in the future.

Warm Regards,

The Coffee House Team

Job Types: Part-time, Permanent