Rental Technician

Arjo Canada Inc.; Luton; On-site; GBP 40,000 - GBP 60,000; Full time

Job summary

A healthcare company focused on mobility challenges is seeking a Field Representative in Luton. This full-time, permanent role involves delivering and collecting rental products, ensuring customer satisfaction and maintaining equipment. Candidates must have strong customer service skills, a practical approach, and a clean driving license. This position offers career growth opportunities and a supportive environment, as well as the potential for professional development and diversity in the workplace.

Benefits

Competitive package

Training and development

Access to company van

Uniform provided

Qualifications

• Experience in customer service and multi-drop delivery.
• Must have a valid UK driver's license to operate a large van.
• Ability to lift heavy equipment and work flexible hours.

Responsibilities

• Support customers by delivering and collecting rental products.
• Ensure timely and efficient delivery of products.
• Maintain and service rental equipment.

Skills

Methodical approach

Customer service skills

Ability to prioritize work

Experience of multi-drop delivery

1st line repair of electrical/mechanical equipment

Clean driving license

Enhanced DBS clearance

Ability to lift heavy items

Effective route planning

Job description

Overview

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At Arjo, we know what moves us. We go above and beyond for people facing mobility challenges. We take every opportunity to work and grow as one team and take pride in sharing our knowledge and experience. Does that sound like something that moves you too?

This could be your opportunity to begin a challenging and rewarding career in a healthcare company that empowers movement for people with mobility challenges.

Location: Luton

Job type :Full Time, Permanent

Shift Pattern: Friday to Tuesday 9am – 5pm with 30 minutes unpaid lunch (this role includes working every weekend)

The impact you will have

As a Field Representative, you will support Arjo’s customer by delivering and picking up rented products when patients and care givers need it most. You will exceed customer demands by reliably delivering products as efficiently as possible, ensuring patients and residents have access to necessary solutions that empower movement, thereby improving their quality of life.

As the Rental Technician, you will be responsible for the delivery, collection, 1st line repair and servicing of our rental equipment in the local area.

Our products address the clinical needs for long term care residents and patients with chronic health conditions and includes positioning solutions, mattress systems, medical beds, hygiene systems and compression therapies that are safe, easy to use and have a proven ability to address preventable injuries, such as pressure ulcers.

This is an interesting and varied role where you will have interaction with our customers and patients so you must have excellent communication and customer service skills to enable you to provide the exemplary level of service we strive to offer. Your personality, enthusiasm, energy and positivity are essential for us to build long-term relationships with our customers and ultimately play a key role in providing the essential equipment required by our patients.

The skills you will need

• A methodical, logical and practical approach.
• Ability to prioritize work and amend route plans accordingly.
• Experience of multi-drop delivery highly desirable.
• Experience of 1st line repair of electrical / mechanical equipment
• A positive and team oriented approach, whilst being able to work autonomously.
• Excellent written and spoken English.
• Driving License: Required to hold a valid UK driver’s license.
• Enhanced DBS clearance: Required (at the cost of Arjo).
• Must be able to lift bulky bedframes and mattresses for prolonged periods.
• Due to the nature of this role, there may be a requirement to undertake work outside of normal hours i.e. evenings, weekends and bank holidays and participate in the “On Call” rota.
• You will be required to drive a large van and hold a clean driving license (held for a minimum of one year) and be able to route plan effectively.

What we will offer in return

You will support our vision to be the most trusted partner in driving healthier outcomes for people facing mobility challenges. In return, we recognize and value our global employees. You will have our full support, training and opportunities for professional development, along with competitive package. We will provide as well as uniform & access to a company van.

Why diversity matters to us

At Arjo, we believe in the power of diversity. We strongly encourage applicants from all parts of society, which means building a more diverse, equitable, inclusive and engaging environment – not only in the workplace, but also within the communities that we serve, work in and live in. We achieve this through a culture and mind-set that values the uniqueness of all our people.

Arjo is proud to be Disability Confident Committed, demonstrating our dedication to inclusive employment practices. If you require any reasonable adjustments for the interview please do request via the application process. We have pledged to the Armed Forces Covenant, supporting those who serve or have served in the armed forces. As a member of the Mental Health Charter, we are committed to promoting mental well-being in the workplace. Additionally, we are honoured to be recognized as a Great Place to Work for 2025, reflecting our commitment to creating a positive and rewarding workplace for all.

Due to the nature of this role, the successful applicant will be required to undertake an Enhanced DBS check prior to commencing employment.

Please be aware that by applying for this role, you are giving Arjo permission to store your information.

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About Arjo

At Arjo, we believe that empowering movement within healthcare environments is essential to quality care. Our products and solutions are designed to promote a safe and dignified experience through patient handling, medical beds, personal hygiene, disinfection, diagnostics, and the prevention of pressure injuries and venous thromboembolism. With over 6500 people worldwide and 65 years caring for patients and healthcare professionals, we are committed to driving healthier outcomes for people facing mobility challenges.