Sales Manager

NEXT Retail Ltd.; Liverpool; On-site; GBP 60,000 - GBP 80,000; Full time

Job summary

A major UK retail company is seeking a Sales Manager for their Liverpool location. In this role, you will inspire your team to deliver outstanding customer service and achieve performance goals in a dynamic environment. You will manage various store operations and ensure your team is motivated and well-supported. Ideal candidates will have experience in leadership and will thrive in challenging, fast-paced settings. This position offers flexible working options along with impressive employee benefits.

Benefits

25% off most NEXT products

Life assurance

Access to health and wellbeing services

Discounted gym memberships

Sharesave Scheme

Qualifications

• Experience in leading, coaching and motivating a team.
• Ability to work in a fast-paced environment.
• Exceptional commercial understanding for customer experience.

Responsibilities

• Lead and inspire a team to achieve performance targets.
• Run the store when needed and manage service delivery.
• Create a motivating atmosphere and ensure communication efficiency.

Skills

Customer service prioritization

Team leadership

Problem-solving

Excellent communication

Commercial understanding

Job description

Sales Manager - Liverpool Aintree (N112185)

Job ID: N112185

Team: Retail

Location: Liverpool

Contract Type: Permanent

Job Schedule: Full time

Salary: from £24,873

Posting Date: 05/02/2026

Apply Before: 19/02/2026

To be a successful Sales Manager, you will lead and inspire your team to prioritise outstanding customer service and achieve performance targets. Every day will be varied, fast‑paced, challenging but ultimately rewarding. People are at the heart of what we do so your experience in leading, coaching and motivating a team will be crucial to your success. You can count on us to invest in your personal development from day one. Flexible working options are available.

About the Role

• Support the Store management team across all product areas, back of house and run the store when needed
• Manage a team to deliver amazing service and accurate stock processes in a commercial, operationally efficient, safe and target‑driven environment
• Create an atmosphere where supporting, motivating and inspiring your team to be at their best is at the core of everything you do
• Demonstrate a hands‑on approach for all commercial and operational activities by working alongside the team
• Ensure communication is up‑to‑date and accurate at all times to meet business needs

About You

• You are passionate about our customers, our people and our products, inspiring and motivating others with a great working atmosphere and team spirit
• You have exceptional commercial understanding and know how to create a fantastic shopping experience for customers
• You are a team player who excels in a results‑driven, fast‑paced and challenging environment, adapting quickly to change and bringing the team on board
• Excellent communicator, approachable under pressure and realistic with expectations of others
• You can problem‑solve, make sound business decisions, confidently challenge processes and generate innovative ideas to move the business forward
• Confident when dealing with people issues
• Effective multi‑tasker who can plan, organise and prioritise workload

In accordance with Home Office guidance, successful candidates must evidence their right to work in the UK before commencement of employment.

This role is not one we would typically consider for sponsorship under the Skilled Worker route. Candidates should consider their own right‑to‑work options without Next sponsorship.

What’s Next?

Press the apply button now to start your application. After we review your application, we will arrange a telephone or video interview to learn more about your experience and suitability. If successful, you will be invited to an in‑store assessment.

To apply for this position you must not have had an unsuccessful application for a similar role in the last six months.

Benefits

• Fantastic rewards for achieving great results
• 25% off most NEXT, MADE, Lipsy, Gap and Victoria’s Secret products (when purchased through NEXT)
• 10% off most partner brands & up to 15% off Branded Beauty
• Sharesave Scheme
• 60% off a generous (optional) working wardrobe allowance (minimum 6‑week contract)
• Early VIP access to sale stock
• Hot deals and exclusive offers from over 3,500 retailers through our online benefits platform
• Access to fantastic discounts at our Staff Shops
• Digital GP and other free health and wellbeing services
• Life assurance
• Discounted health plan for you and your family
• Financial Wellbeing – Save, track and enhance your financial wellbeing
• Apprenticeship – Earn, learn and gain a qualification (England stores only)
• Direct to Work – Discount online and in‑store, pick up items the next day for free from your workplace or local store
• Support Networks – Access network groups to empower and celebrate each other
• Wellhub – Discounted flexible monthly gym memberships, apps, PT sessions and more

Conditions apply to all benefits. These benefits are discretionary and subject to change. We aim to support all candidates during the application process and are happy to provide workplace adjustments when necessary. If you need support with your application due to a disability or long‑term condition, please email [e-mail] (include “Workplace Adjustments” in the subject line) or call 0116 479 2223 / 0044 116 479 2223 (line opening times are Monday to Thursday 9am‑5pm; Friday 9am‑4.45pm; Saturday 9am‑5pm & Sunday 9am‑4pm. Excludes bank holidays).

Pre‑screening

Let’s talk. If you’re successful at this stage we will get in touch for an initial conversation by video or phone to learn more about you and share what the team is looking for.

In‑store Assessment

Show us what you can do. You’ll be invited to an in‑store assessment or interview to experience the role first‑hand and talk through your experience in more detail. For management roles, this may also include a competency‑based interview.

Offer

If it’s the right match, our in‑store recruiters will be in touch with a job offer and next steps. This is where your journey with NEXT begins.

Team Overview

Retail is where customers meet NEXT. Step into any of our stores and you’ll find energy, variety and opportunity. No two days are the same. It’s fast‑paced, full of growth and all about our brilliant collaborative team. From outlets to full‑range stores, there’s space for you to make your mark.

About NEXT

You know Next, but did you know we’re a FTSE‑100 retail company employing over 35,000 people across the UK and Ireland. We’re the UK’s 2nd largest fashion retailer and for Kidswear we’re the market leader. At the last count we have over 500 stores, plus the Next Online – and it’s now possible to buy online from over 70 countries around the world! So we’ve gone global!

Challenges. Opportunities. The future. Let’s take it on at NEXT.

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