Global Insight Client Success Lead

S&P Global, Inc.; Greater London; On-site; GBP 50,000 - GBP 70,000; Full time

Job summary

A global market intelligence firm is seeking a Client Success Manager for their London office. This role involves providing tailored demonstrations, optimizing customer workflows, and collaborating with cross-functional teams. The ideal candidate will hold a bachelor's degree in a relevant field and possess strong client-facing and communication skills. Opportunities for career growth and a supportive culture are key aspects of this position.

Benefits

Health & Wellness benefits

Flexible downtime

Continuous learning opportunities

Competitive pay and retirement planning

Family friendly perks

Qualifications

• Fluent English; fluency in French and/or Spanish is a plus.
• Prior professional experience in logistics or transportation.
• Strong organizational skills and attention to detail.

Responsibilities

• Provide tailored demonstrations and training sessions.
• Assist customers in optimizing their workflows.
• Develop a comprehensive understanding of client needs.

Skills

Client-facing skills

Critical thinking

Communication skills

Customer care/support

Project management

Education

Bachelor's degree in logistics, international trade, or related field

Tools

Data analysis tools

Job description

A global market intelligence firm is seeking a Client Success Manager for their London office. This role involves providing tailored demonstrations, optimizing customer workflows, and collaborating with cross-functional teams. The ideal candidate will hold a bachelor's degree in a relevant field and possess strong client-facing and communication skills. Opportunities for career growth and a supportive culture are key aspects of this position.