Rich’s, also known as Rich Products Corporation, is a family‑owned food company dedicated to inspiring possibilities. From cakes and icings to pizza, appetizers and specialty toppings, our products are used in homes, restaurants and bakeries around the world. Beyond great food, our customers also gain insights to help them stay competitive, no matter their size. Our portfolio includes creative solutions geared at helping food industry professionals compete in foodservice, retail, in‑store bakery, deli, and prepared foods, among others. Working in 100 locations globally, with annual sales exceeding $4 billion, Rich’s is a global leader with a focus on everything that family makes possible. Rich’s®—Infinite Possibilities. One Family.
PURPOSE STATEMENT
- Carry out production duties in line with requests from Shift Management assisting in achieving high quality, low cost manufacture, meeting service levels to satisfy customer’s requirements.
- Assist the business to maintain a safe working environment and protect all associates and guests.
- To ensure products manufactured are safe, legal and comply to customers quality standards.
This role rotates on a 0600‑1400/1400‑2200 basis.
KEY ACCOUNTABILITIES/OUTCOMES
- Work in a safe manner to comply with statutory health and safety legislation and company policies.
- Operate and adhere to all key processes and procedures including CCPs, production activities and administration to ensure food safety standards are met.
- Adhere to company quality system, ensuring products manufactured meet the correct specification and customer quality requirements.
- Proactively manage issues around food safety and quality, ensuring they are escalated to shift management promptly.
- Ensure all production requirements are met and line outputs are maximised to deliver plan attainment and efficiency targets. Be proficient in operating line equipment, troubleshoot and resolve technical machine issues, and proactively work with shift management, engineering and sanitation to minimise lost time.
- Ensure minimum wastage of materials through effective working practices and process control.
- Ensure line cleaning is efficiently carried out, meets food safety standards and minimises lost time, while maintaining a clean and tidy workplace.
- Ensure all administration is completed to meet legal requirements and systems such as traceability, health and safety, GMP, ERP, etc., are maintained.
- Be D365 proficient and manage data collation effectively.
- Communicate and escalation issues to Shift management in a timely manner and conduct effective shift handovers.
- Lead the production team, ensuring efficient line operations and maintaining team morale.
- Be proactive in self‑development and seek opportunities to progress.
- Participate in problem solving and continuous improvement activity.
- Support training and CI initiatives for the team.
You must comply with Rich Products Limited Health and Safety policies and procedures at all times.
KNOWLEDGE / SKILLS / EXPERIENCE
Critical
- Previous Production Line experience
- Managing within Quality Standards ensuring that products meet the specifications of the business and customers
- Support the Shift Management Team in efficient running of the Production line
- Problem solving and CI skills
- Proactive and solution‑based focused
- A level of manual dexterity
- Ability to work in a fast‑paced agile environment
- Ability to communicate and understand clearly both orally and in English, to ensure health and safety procedures are understood and followed
Desirable
- Food Manufacturing / FMCG experience
- Experience of working in a TPM environment
- Continuous Improvement
- Experience of Food Safety
- Working in a Safety Critical Environment
Rich Products Corporation welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.
BRINGING YOUR BEST SELF TO WORK
As a family‑owned company, caring for our associates—their whole selves—is a top priority. That’s why we provide benefits and tools to help our people balance the integration of work and life:
- Competitive compensation
- Paid time off
- Parental leave
- Family planning support
- Associate resource groups
- Volunteering & community impact opportunities
- Holiday gatherings, in‑house taste tests (we are a food company after all)!
It’s all part of how we support our family of associates. Because in the company of family, all things are possible.