Guest Service & F&B Assistant — Create Memorable Stays

Crest Hotels Group; Tenby; On-site; GBP 40,000 - GBP 60,000; Full time

Job summary

A prominent hotel chain in Tenby seeks a Guest Service Assistant for the Food & Beverage department. The role focuses on providing a welcoming atmosphere and high standard service to enhance guest experience in restaurant and bar settings. Candidates ideally have experience in this area, strong communication skills, and a passion for customer service. This hands-on position allows for personal impact on guest satisfaction while being supported in skill development and career growth.

Benefits

50% off Food & Beverage in our hotels

Meals on duty provided

Employee Assistance Programme

Celebration of milestone employment anniversaries

Qualifications

• Experience in a Food & Beverage environment is preferred.
• Strong communication and organisational abilities.
• Evidential attention to detail required.

Responsibilities

• Welcome and assist guests in the Food & Beverage outlets.
• Maintain cleanliness and organisation of the dining area.
• Work collaboratively with team members to provide high standard service.

Skills

Strong communication skills

Organisational skills

Attention to detail

Customer service experience

Job description

A prominent hotel chain in Tenby seeks a Guest Service Assistant for the Food & Beverage department. The role focuses on providing a welcoming atmosphere and high standard service to enhance guest experience in restaurant and bar settings. Candidates ideally have experience in this area, strong communication skills, and a passion for customer service. This hands-on position allows for personal impact on guest satisfaction while being supported in skill development and career growth.