EDINBURGH - Seasonal Job / Station Service Specialist (m/f/d)

Methodfi; City of Edinburgh; On-site; GBP 28,000 - 29,000; Full time

Job summary

A leading campervan rental company is seeking a passionate individual to join as a team member in Edinburgh. You will inspire customers during camper pick-up and drop-off, ensuring their experience is unforgettable. Required qualifications include customer service experience, a valid Class B driver's license, and a hands-on attitude. This full-time position runs seasonally with a salary range between 28,000 EUR and 28,800 GBP gross per year. Join a vibrant team enriched with growth and fun!

Benefits

Annual free rental for campers

Corporate benefits platform

Team events and sessions

Qualifications

• You have experience in customer service or working directly with customers.
• You hold a valid Class B driver’s license.
• You are hands-on and always ready to help.

Responsibilities

• Inspire customers with a warm smile during camper pick-up and drop-off.
• Hand over campers and explain all key features.
• Ensure thorough cleaning of the campers.
• Support the station team with daily tasks.
• Help ensure a joyful start for customers' holidays.

Skills

Customer service experience

Hands-on attitude

Fluent English

Job description

Why roadsurfer?

Treat yourself to a vibrant team culture that values fun—flat hierarchies, sports sessions, BBQs, and after‑work drinks at your station.

TEAM SPIRIT & TEAM EVENTS

Enjoy a friendly atmosphere with flat hierarchies, lots of fun, and great team spirit – plus regular team events like sports sessions, BBQs, or simply an after‑work drink at your station.

CAMPER BUDGET

You’ll receive an annual free rental for our campers so you can experience the #happyroadsurfing lifestyle yourself.

DISCOUNTS & BENEFITS

Take advantage of our corporate benefits platform, the Travel Industry Card, and Family & Friends discounts.

DEVELOPMENT & GROWTH

Growth plays a key role at roadsurfer! At our regular Station Life Camps and Trainings, you can connect with team members from around the world and boost your skills, whether it's about vehicle knowledge or customer service – always guided by our Learning & Training experts.

BUDDY PROGRAM

From day one, you’ll be paired with an experienced team member from another station who works in the same role. This gives you a guide and instant teammate.

The role - your passion

• Inspire our customers with a warm smile during camper pick‑up and drop‑off, and help make their roadsurfer journey unforgettable.
• You personally hand over our campers and explain all key features.
• You ensure thorough cleaning – inside and out.
• You support the station team with daily tasks.
• You help make sure our #happyroadsurfers start their holidays with joy.

What you need to surf the wave with us

• You’re hands‑on and always ready to help.
• You have experience in customer service or working directly with customers.
• You hold a valid Class B driver’s license.
• You speak English fluently.

Your contract

• WORKING HOURS: Full Time (40h) from 01.03. – 31.10. or 01.05. – 31.10.
• YOUR PLACE OF WORK: Unit 40, Uphall Business Park. Uphall, Broxburn, EH52 5NT

Your Salary

We ❤️ transparency. The salary range for this position is between 28,000 EUR and 28,800 Pounds gross per year. We are currently introducing salary bands in our job descriptions to ensure that all employees are treated fairly. Once we get to know each other better during the application process and can assess your skills and experience more precisely, we will work together to determine which level within the salary band is the best fit for you. In an annual feedback meeting, your salary will be reviewed at least once a year.

Ready to surf?

We look forward to receiving your application! If you have any questions, feel free to reach out to us at [e-mail], and we will get back to you as soon as possible.

ABOUT #ROADSURFER

We are more than Europe’s largest campervan rental company. In 2021 we launched our platform roadsurfer spots in addition to our other products rent, abo and sales – a platform where you can discover and book unique camping spots. But that’s only the beginning. We are growing fast, so hop on board and join us on our journey. The roadsurfer philosophy is simple: rent an RV, start your adventure, be happy. Come ride the wave with us!