Edinburgh On-Site IT Support Technician (Part-Time)

Plvstra; City of Edinburgh; On-site; GBP 60,000 - 80,000; Part time

Job summary

A leading IT support company in Edinburgh is seeking a part-time Level 2 IT Support Technician to join their team. The role offers flexible hours with a structured schedule of 36 hours per month, providing essential support in enterprise IT environments. Candidates should have a minimum of 2 years of experience and a strong service mindset. Proficiency in Windows OS and Microsoft 365 is required, along with excellent problem-solving skills. Interested applicants should send their CV to [e-mail].

Benefits

Competitive compensation

Exposure to enterprise-grade technologies

Qualifications

• Minimum 2 years of experience in Level 2 IT support or similar roles.
• Solid technical knowledge of Windows OS and Microsoft 365.
• Experience supporting Financial Services clients is preferred.

Responsibilities

• Provide second-level on-site technical support to internal users.
• Troubleshoot hardware and software issues across Windows environments.
• Document incidents, requests, and actions accurately within the ticketing system.

Skills

Strong problem-solving skills

Customer-oriented mindset

Spanish language skills

Tools

ServiceNow

Active Directory

Microsoft 365

Cloud-based backup solutions

Job description

A leading IT support company in Edinburgh is seeking a part-time Level 2 IT Support Technician to join their team. The role offers flexible hours with a structured schedule of 36 hours per month, providing essential support in enterprise IT environments. Candidates should have a minimum of 2 years of experience and a strong service mindset. Proficiency in Windows OS and Microsoft 365 is required, along with excellent problem-solving skills. Interested applicants should send their CV to [e-mail].