Guest Services Host - Front Desk & Events Lead

Portico Corporate Reception Management Ltd; Cambridge; On-site; GBP 29,000; Full time

Job summary

A corporate reception management company in Cambridge is seeking a Guest Services Host to provide exceptional customer service at a financial services client's office. The ideal candidate will be a proactive team player with a proven background in customer service, keen organizational skills, and a friendly demeanor. Responsibilities include acting as the first point of contact, assisting with administration, and ensuring guests have an outstanding experience. The role offers a full-time schedule and a competitive salary of £28,840 as a 6-month maternity leave cover.

Benefits

Excellent holiday allowance

Pension contributions

Life insurance

Enhanced annual leave

Recommend a Friend Bonus Scheme

24-hour personal helpline for employees

Training and development opportunities

Qualifications

• Proven track record in delivering outstanding customer service.
• Strong organizational and communication skills.
• Willingness to go above and beyond for clients.

Responsibilities

• Act as the first point of contact for all queries.
• Assist with general administration and catering requests.
• Provide an engaging and friendly welcome to guests.

Skills

Customer service

Organizational skills

Communication skills

Proactivity

Job description

A corporate reception management company in Cambridge is seeking a Guest Services Host to provide exceptional customer service at a financial services client's office. The ideal candidate will be a proactive team player with a proven background in customer service, keen organizational skills, and a friendly demeanor. Responsibilities include acting as the first point of contact, assisting with administration, and ensuring guests have an outstanding experience. The role offers a full-time schedule and a competitive salary of £28,840 as a 6-month maternity leave cover.