Finance Administration Apprentice

Thistle City Barbican; York and North Yorkshire; On-site; GBP 24,000; Full time

Job summary

A luxury hospitality provider located in York is seeking an individual for administrative support to the finance team. The role involves chasing outstanding payments, dealing with queries, and assisting with account reconciliations. The ideal candidate will be confident, detail-oriented, and possess excellent verbal and written communication skills. The position offers a salary of £23,995 per annum alongside substantial benefits, including additional holiday days and a monthly service charge of £2,400.

Benefits

31 days holiday increasing with service

Access to earnings before payday

Free parking

Complimentary meals when on duty

Discounted accommodation

Team appreciation activities

Employee discounts

Complimentary uniform and annual shoe allowance

Onsite Team Gym

Refer a Friend Scheme

Qualifications

• Confident and self-motivated individual with a professional persona.
• Ability to work accurately under pressure and meet deadlines.

Responsibilities

• Providing admin support for the finance team.
• Chasing outstanding payments via email and phone.
• Assisting with account reconciliations.
• Dealing with general queries.

Skills

Attention to detail

Excellent communication skills

Strong administration skills

Self-motivated

Ability to work under pressure

Confidentiality

Flexible approach

Job description

£23,995 per annum plus monthly service charge, typically £2,400 annually

37.5 hours

Nestled in the North Yorkshire countryside, Grantley Hall is a five‑star, 17th‑century property offering a blend of stately grandeur and contemporary luxury. A leader in luxury hospitality, it was the first UK hotel to achieve Hospitality Assured World Class Status and also received a Two MICHELIN Key Distinction in 2024. As a member of The Leading Hotels of the World and PoB Hotels, it features 47 opulent rooms and suites, five restaurants, three bars, an award‑winning spa, and a cutting‑edge gym, making Grantley Hall a truly distinctive luxury experience. The hotel is also a member of Forbes Travel Guide which recognises a commitment to service excellence across the globe.

Key responsibilities

• Providing admin support for the finance team
• Chasing outstanding payments via email and phone
• Dealing with general queries
• Sending copy invoices
• Performing revenue audits
• Performing ad hoc tasks as required
• Liaising with internal departments
• Assisting with account reconciliations
• Ordering supplies as required

Key Skills, Qualities & Experience

• The successful individual will be confident, self motivated and present a professional persona in all circumstances.
• The ability to work accurately, with attention to detail
• Excellent verbal and written communication skills required
• Strong administration skills
• A high level of confidentiality
• Ability to work under pressure and to deadlines is essential
• A flexible approach is essential given the fast changing environment we will work in and the varied aspects of the role

Grantley Hall offers a wide range of benefits and opportunities for all employees:

• A monthly service charge - typically £2,400 annually
• 31 days holiday increasing to 33 days with length of service
• Access to earnings before payday (Wagestream)
• Free parking
• Complimentary meals when on duty
• Discounted modern and spacious live‑in accommodation
• Celebrating success! Company parties, winter award ceremonies and team events and incentives through the year. We also celebrate training achievements, birthdays, babies, marriages and so much more…
• Team appreciation and wellbeing activities - Team member of the month awards, BBQ’s, ice cream van, team massages, competitions & prizes, seasonal gifts, flu jabs
• Grantley Hall discounts - 50% off food and 20% off beverage, £100 B&B for employees (£150 B&B for friends and family), 20% off spa and gift shop products
• Access to hundreds of exclusive employee benefits, rewards and discounts targeted specifically at the hospitality sector. We support our employees do more with their money and help their wellbeing be providing access to a wide range of stand out well being support.
• Discounted hotel stays with Pride of Britain hotels
• Complimentary bespoke uniform and annual shoe allowance
• Free sight tests for those eligible
• Onsite Team Gym with professional induction
• Refer a Friend Scheme where you can earn up to £1000
• 24/7 Employee Assistance Support line and online portal supporting ‘mind, money, move, munch’
• Grantley Academy to support your development