Store Deputy Manager - Customer-First Leadership

Castore; United Kingdom; On-site; GBP 60,000 - GBP 80,000; Full time

Job summary

A premium sportswear brand in the UK is seeking a Deputy Manager to lead a dynamic store team focused on delivering exceptional customer service and achieving sales targets. You will play a key role in inspiring your team while ensuring that customer needs are always prioritized. Ideal candidates will have retail supervisory experience and possess strong leadership and communication skills. This position offers the chance to grow within a fast-paced, innovative environment, emphasizing customer satisfaction and team performance.

Benefits

Competitive salary

Opportunity to work with global sporting partners

Career development in a fast-paced brand

Qualifications

• Experience in a supervisory or management role in a customer-facing environment is preferred.
• Retail experience is beneficial.
• Ability to thrive in a sales-driven environment.

Responsibilities

• Inspire the team to deliver exceptional customer service.
• Ensure operational readiness for the best customer experience.
• Provide training and performance feedback to the team.
• Adapt to changing retail environments and customer needs.
• Drive service and achieve sales targets through effective leadership.

Skills

Customer focus

Leadership

Communication skills

Sales environment proficiency

Time management

Job description

A premium sportswear brand in the UK is seeking a Deputy Manager to lead a dynamic store team focused on delivering exceptional customer service and achieving sales targets. You will play a key role in inspiring your team while ensuring that customer needs are always prioritized. Ideal candidates will have retail supervisory experience and possess strong leadership and communication skills. This position offers the chance to grow within a fast-paced, innovative environment, emphasizing customer satisfaction and team performance.