Practice Administrator & Medical Secretary

Wessex LMCs Ltd.; Fleet; On-site; GBP 40,000 - GBP 60,000; Part time

Job summary

A well-established healthcare practice in Fleet, England, is seeking a Practice Administrator and Medical Secretary to support a diverse team. This role involves a variety of administrative tasks including processing patient records, handling communications, and ensuring efficiency in medical referrals. With an expected workload of 30 hours over 4 days, the ideal candidate will have strong organizational and communication skills and be detail-oriented. This is an excellent opportunity to join a dedicated team in a busy practice environment.

Qualifications

• Experience in administrative roles is preferred.
• Ability to handle sensitive data and information.
• Strong attention to detail and accuracy.

Responsibilities

• Undertake various administrative duties within the practice.
• Process incoming and outgoing mail efficiently.
• Type letters and reports as needed.

Skills

Administrative duties

Data entry

Communication skills

Organizational skills

Job description

Practice Administrator and Medical Secretary - Hart Health Partnership

Hart Health Partnership is a large Practice in Fleet, Hampshire, serving a list of 28000 patients. We have a diverse multi-disciplinary team with 22 GPs, 11 Nurses, 4 paramedics, 1 ANP as well as other allied colleagues such as First Contact Physiotherapists, a Health & Wellbeing Coach, Pharmacy colleague and a large care navigation and admin team.

We are looking for an administrator who will also undertake secretarial duties working 30 hours per week over 4 days.

Roles and responsibilities:

The following are the core responsibilities of the Administrative Assistant/Medical Secretary. There may be, on occasion, a requirement to carry out other tasks.

• Undertake a broad spectrum of administrative duties commensurate with the role
• Process incoming and outgoing mail
• File and store records as required
• Process changes to patient registration, deduction of record and new patient registration
• Be involved with Chronic disease recall
• Process requests for information i.e., SAR, insurance/solicitor’s letters and DVLA forms
• Input data into the patients’ healthcare records as necessary
• Answer incoming phone calls, transferring calls or dealing with the callers’ requests appropriately
• Assist with total triage administration
• Type letters, reports and associated documentation as required and within the specified timescales as appropriate for the referral
• Process referrals using the electronic referral system (ERS)
• Liaise with external agencies such as hospitals and community services, ensuring referrals are processed efficiently
• Accurately input and code SNOMED CT data on the clinical IT system
• Act as a chaperone as required
• Be aware of duties and responsibilities regarding current legislation and adhere to practice policies and procedures on safeguarding adults and safeguarding children