Practice Administrator Assistant

Swltraininghubs; Greater London; On-site; GBP 40,000 - GBP 60,000; Full time

Job summary

A healthcare provider is looking for a Practice Admin Assistant to join their team in Greater London. The role involves typing letters, managing referrals, and supporting clinical staff with administrative tasks. The ideal candidate should have strong organizational skills and excellent communication abilities to liaise with external stakeholders effectively. This is a full-time position offering experience-based salary, requiring attention to detail and proficiency in data entry and management.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent communication skills for liaising with external stakeholders.
• Proficiency in data entry and management.

Responsibilities

• Typing letters and documentation as needed.
• Managing enquiries and referrals efficiently.
• Maintaining an accurate referrals database.

Job description

Central Surgery is looking to recruit a Practice Admin Assistant to join their team

Employer: Central Surgery

Job Type: Full Time

Closing Date: Thursday, 26 February 2026

Salary / Rate: Dependent on experience

About the Role

• Typing letters, reports and associated documentation as required.
• Liaising with external stakeholders such as hospitals and community services, ensuring referrals are processed efficiently.
• Managing all enquiries in an effective manner.
• Maintaining an accurate referrals database.
• Maintaining and monitoring the 2 week wait (WW) referrals register to ensure all cancer care referrals are tracked, monitored and audited.
• Actioning all incoming email.
• Processing calling letters as requested.
• Scanning of patient related documentation and attaching scanned documents to patients healthcare records.
• Inputting data into the patients healthcare records as necessary.
• Processing referrals using the electronic referral system (ERS).
• Processing requests for information i.e., SAR, insurance/solicitors letters and DVLA forms.
• Clinically coding data on EMIS appointment system.
• Answering incoming phone calls, transferring calls or dealing with the callers request appropriately.
• Managing all administrative queries as necessary.
• Carrying out system searches as requested.
• Maintaining a clean, tidy, effective working area at all times.
• Supporting all clinical staff with general administrative tasks as requested.