Security and Parking Operations Manager

Parking Network BV; England; On-site; GBP 31,000; Full time

Job summary

A leading security firm is seeking a Security and Parking Operations Manager for their site in the Isle of Wight. The role involves operational management of a team of Supervisors and Security Officers, ensuring budgetary targets and KPI standards are exceeded. Applicants should possess relevant experience and a full UK driving license, alongside strong leadership and customer-facing skills. This is a full-time, permanent position with an annual salary of £30,016.04.

Qualifications

• Recent experience as a security supervisor/team leader or equivalent level.
• Experience in monitoring KPIs and preparing reports.
• Ability to manage and motivate a diverse workforce.

Responsibilities

• Assist in the smooth provision of security and parking contracts.
• Monitor and report on Key Performance Indicators.
• Resolve operational problems and manage budget effectively.

Skills

Operational experience in security

Strong leadership skills

Experience in customer-facing roles

Cost control understanding

People management

Education

Full UK driving license

SIA license

Job description

Security and Parking Operations Manager - Isle of Wight - Full-time - permanent - £30,016.04 Per Annum

Do you have operational experience within the security and parking sector?

Do you have an SIA license?

Are you good at dealing with sensitive situations?

If you answered yes to these questions, then read on!

We are currently looking for an experienced Security Operations Manager for a busy site in the Isle of Wight. Your role will be in support of the contract lead with managing a team of Supervisors with Security Officers providing a 24-hour service. You will lead and motivate the team and develop them, managing resources to deliver an effective and efficient business function. This will achieve the budgeted financial results and deliver a performance that reliably exceeds the service levels and KPI standards agreed with the client.

Duties will include, but are not limited to:

• You will assist the Contract Manager to ensure the smooth provision of the contract.
• You will be in support of managing and planning of resources, including ensuring effective deployment of staff throughout the contract.
• You will provide continuous monitoring of security and parking activity. This will involve regular reporting on Key Performance Indicators to the contract Manager, detecting trends and prompting remedial action where crucial.
• You will assist in resolving all operational problems within the scope of the contract.
• You will help prepare responses within confirmed time frames, to all service complaints and contractual issues raised
• You will assist with the monitoring of the budget and contract spend in relation to deployment, uniform, stationery and other supplies ensuring effective cost control
• You will develop, coach, and monitor the team in relation to cost control, supervisory skills, Health & Safety and environmental issues

(Please note this is not an exhaustive list of duties)

• Full UK driving license
• Recent experience as a security supervisor/team leader or equivalent level.
• Experience of operating within a customer facing environment within the security industry
• Experience and implementing effective cost controls, understanding of budgets and monitoring KPIs
• Assist with the preparation of reports
• Strong people management skills gained within a diverse workforce, including coaching, training and recruiting skills

Does this sound like you? If so, we would love to hear from you! Click "apply" and one of our team will be in touch soon.