Payments Operations Leader — Scale & Optimize in FinTech

Shou; Greater London; On-site; GBP 90,000 - GBP 120,000; Full time

Job summary

A leading payment service provider in the UK is seeking a Head of Operations (Payments). The ideal candidate will have over 15 years of operational leadership experience in the Banking or FinTech sectors. Responsibilities include managing payments operations, leading projects, and optimising processes to enhance customer experience and compliance. Exceptional analytical and communication skills are essential for engaging with stakeholders and resolving complex challenges. This role suits someone thriving in dynamic settings.

Qualifications

• 15+ years' experience in operational leadership within Banking or FinTech.
• Expertise in process optimisation and customer-focused strategies.
• Strong understanding of Compliance, AML, KYC regulations.

Responsibilities

• Lead operations within a leading payments service provider.
• Manage significant change initiatives and align new processes.
• Oversee budgets and personnel for optimal resource utilisation.

Skills

Operational leadership

Project management

Process optimisation

Analytical skills

Communication

Job description

A leading payment service provider in the UK is seeking a Head of Operations (Payments). The ideal candidate will have over 15 years of operational leadership experience in the Banking or FinTech sectors. Responsibilities include managing payments operations, leading projects, and optimising processes to enhance customer experience and compliance. Exceptional analytical and communication skills are essential for engaging with stakeholders and resolving complex challenges. This role suits someone thriving in dynamic settings.