Ecommerce Specialist

International Country Club; City of London; On-site; GBP 25,000 - 35,000; Full time

Job summary

A prestigious club in London seeks an Ecommerce Specialist to manage daily operations of their websites. This entry-level role involves coordinating teams, handling product launches, and optimizing conversions. The ideal candidate has a strong background in e-commerce and a proactive attitude, with an interest in online fashion retail considered a plus. Join an innovative team and support the growth of the e-commerce platform.

Qualifications

• Strong organisational skills and workload management.
• Proactive and positive attitude towards challenges.
• Experience with web analytics and e-commerce operations.

Responsibilities

• Coordinate e-commerce and production teams for website operations.
• Review product information and improve customer services.
• Support onsite visual merchandising and improve conversion rates.

Skills

Organisational skills

Experience in e-commerce

Communication

Interest in online fashion retail

Job description

Ecommerce Specialist

International Country Club
London, England, United Kingdom

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Overview

This role will involve coordinating our e-commerce and production teams in the day-to-day operation of all our websites. It will be a varied role that requires strong organisational skills and workload management to perform daily activities, as well as an ability to react positively to short‑notice requests. Being involved in multiple projects will provide a challenging and often fast‑paced working environment where communication is key. The successful candidate needs to have previous e-commerce experience, be proactive and positive, with an interest in online fashion retail considered highly beneficial.

Main Duties And Responsibilities

• Responsible for reviewing product information and liaising with customer services/ecom operations for immediate/tactical improvements to help reduce returns.
• Coordinate product launches and peak trade actions with the marketing team and other departments.
• Ensure alignment with internal teams and suppliers to ensure timely development and launch of all projects/campaigns.
• Assist in product and category production – responsible for uploading and maintaining product descriptions, prices, imagery, video, and quality checking inline with internal deadlines.
• Review and QC retouched images as they come back, to ensure products are set to live within deadline.
• Liaise with our partners to conduct stock checks, stock fragmentations and intake, working to maximise sales opportunities.
• Support onsite visual merchandising, actively working to improve conversion and sell-through; conduct weekly site walk‑throughs across stores and devices.
• Key member of the team for site refreshes, going in and out of sale periods, seasonal launches, etc.
• Work with the wider team to improve SEO on key landing pages.
• Assist in onsite trading opportunities and identify, champion, and drive areas that will improve conversion and basket value.
• Assist in driving onsite recommendations and personalisation.
• Assist in web analytics and online marketing data dives that keep the e‑commerce business moving forward, identifying new opportunities both globally and in local markets.
• Assist in improving UX and sales through the onsite search channel.

Please note, the roles and responsibilities listed above are indicative of the position and are not exhaustive; the role includes actions based on any reasonable requests by a line manager.

Seniority Level

Entry level

Employment Type

Full-time

Job Function

Marketing Services – Marketing