Private Aviation Lounge Experience Lead

Flexjet LLC; Farnborough; On-site; GBP 50,000 - GBP 70,000; Full time

Job summary

A leading aviation service provider is seeking a Lounge Manager to enhance the private aviation experience at Farnborough Airport. The ideal candidate will possess extensive hospitality leadership experience, particularly in luxury or premium environments, and demonstrate strong emotional intelligence when working with ultra-high-net-worth clients. This role emphasizes the delivery of exceptional guest experiences through meticulous attention to detail and effective cross-functional coordination. Join us to support and elevate our brand's prestige in a dynamic, service-driven environment.

Qualifications

• Extensive leadership experience in luxury hospitality or premium lounge operations.
• Proven experience engaging with ultra-high-net-worth individuals.
• Strong project management skills and excellent communication capabilities.

Responsibilities

• Ensure the terminal delivers a premium private aviation environment.
• Oversee hospitality elements to meet five-star guest expectations.
• Partner with Owner Services to enhance personalized service.

Skills

Emotional intelligence

Leadership presence

Advanced communication skills

Organizational skills

Operational awareness

Team coordination

Project management

Microsoft Office proficiency

Job description

A leading aviation service provider is seeking a Lounge Manager to enhance the private aviation experience at Farnborough Airport. The ideal candidate will possess extensive hospitality leadership experience, particularly in luxury or premium environments, and demonstrate strong emotional intelligence when working with ultra-high-net-worth clients. This role emphasizes the delivery of exceptional guest experiences through meticulous attention to detail and effective cross-functional coordination. Join us to support and elevate our brand's prestige in a dynamic, service-driven environment.