Senior Payroll and Business Travel Manager

Citigroup; Belfast; Hybrid; GBP 60,000 - GBP 80,000; Full time

Job summary

A global financial institution in Belfast seeks a Senior Payroll and Business Travel Manager to oversee Cross Border Mobile Employees programs. Candidates should have managerial expertise, experience with global payroll, and strong project management skills. This role involves collaboration with corporate tax and HR teams, effective communication, and the ability to manage sensitive issues. The position offers a hybrid work model, competitive salary, and a range of benefits including generous holiday allowance, private medical insurance, and employee discounts.

Benefits

Generous holiday allowance

Discretionary annual performance bonus

Private medical insurance

Employee Assistance Program

Pension Plan

Paid Parental Leave

Special employee discounts

Access to learning resources

Qualifications

• Previous experience with Global Cross Border Mobile Employees.
• Strong leadership skills with experience in managing teams.
• Experience with cross border employment tax.

Responsibilities

• Manage Global Cross Border Mobile Employees programs.
• Coordinate tax review for cross border employee populations.
• Drive resolutions of critical issues involving senior level cases.

Skills

Managerial expertise

Excellent communication

Project management skills

Attention to detail

Multitasking

Proficient in MS Office

Education

Bachelor’s/University degree or extensive relevant experience

Tools

Service Now

Workday

Job description

Overview

Are you looking for a career move that will put you at the heart of a global financial institution? This role requires a seasoned professional role with a specific focus on UK Payroll. The ideal candidate will integrate subject matter and industry expertise within a defined area.

By joining Citi, you will become part of a global organisation whose mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress.

Role Overview

Citi Global Payroll Services (GPS) currently has an opportunity within our UK Team for a Senior Payroll and Business Travel Manager who will manage Global Cross Border Mobile Employees. Partnering with Corporate Tax, HR, Risk Management, and local payrolls, the candidate must have strong project management skills and be able to communicate effectively within all levels of the organization. The ideal candidate will also have experience with cross border employment tax, global external system implementations and familiarity with cross border administration.

What You’ll Do

• Supports planning, directing and coordination of day-to-day activities of running portfolio of Cross Border Remote Work (CBRW) and Short-Term Business Visitor (STBV) programs
• Administers and manages the global Cross Border Mobile Employees (CBRW & STBV) systems/ applications delivering system enhancements to increase automation and user productivity
• Acts as CBRW & STBV programs SME with strong understanding of operational details to support the overall program
• Manages critical and time sensitive issues & cases involving senior level / sensitive cases including any escalations
• Identifies and drives resolution of issues, including those outside established programs of work
• In close partnership with payroll and corporate tax, coordinates review of tax implications for CBRW and STBV populations and ensures delivery of advice to impacted stakeholders
• Establishes partnership with HR Partners, Corp Tax and senior stakeholders to review/create business requirement documents, functional specifications and change requests (CRs)
• Partners with HR Help Center technology team to suggest and lead efforts related to Cross Border Mobile Employees programs enhancement
• Coordinate with a cross-functional team including GFT, UAT and Business SMEs to define business priorities and develop solutions which mitigate risk where necessary and maximize benefit to the business
• Partners with Technology as a central point of contact throughout the planning, design, build, testing and release of global Cross Border Mobile Employees technology solutions
• Maintains process and program documentation including for internal audit purposes
• Oversees external system implementation and ongoing vendor management
• Manages vendor(s) in line with the Citi Third Party Management policy i.e. third-party Risk assessments, application vulnerability assessments, cross border data clearance, and control functions for compliance
• Provides reporting and KPIs on STBV & CBRW programs, leveraging the global dashboard tools
• Plays a lead role in implementing process re-engineering ideas
• Analyses data and provides key trends to support decision making on the process/system solution

What We’ll Need From You

• Knowledge of US Tax.
• Previous experience with Global Cross Border Mobile Employees.
• Strong Managerial / leadership expertise with prior experience in managing teams.
• Excellent written / verbal communication and presentation skills.
• Excellent influencing, facilitation, and partnering skills.
• Demonstrated experience and ease in interfacing with Senior Management.
• Ability to manage workstreams in parallel and multitask, exceptional time-management skills.
• Prioritizes work in alignment with organizational and departmental goals.
• Ability to operate in a team environment, working efficiently in a multi office/time zone/cross-cultural environment and countries.
• Strong attention-to-detail. Excellent judgment and independent decision-making ability.
• Proficient user of MS Office products (Word, Excel, Outlook, etc.) required.
• Prior experience with Service Now / Workday functionality is desirable.
• Experience in working in transformational projects is desirable
• Either a Bachelor’s/University degree plus a relevant experience or a extensive relevant experience.

What We Can Offer You

We work hard to have a positive financial and social impact on the communities we serve. In turn, we put our employees first and provide the best-in-class benefits they need to be well, live well and save well. By joining Citi Belfast, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed), and enjoy a whole host of additional benefits such as:

• Generous holiday allowance starting at 27 days plus bank holidays; increasing with tenure.
• A discretionary annual performance related bonus
• Private medical insurance packages to suit your personal circumstances.
• Employee Assistance Program
• Pension Plan
• Paid Parental Leave
• Special discounts for employees, family, and friends
• Access to an array of learning and development resources

Alongside these benefits Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self every day. We want the best talent around the world to be energized to join us, motivated to stay, and empowered to thrive.

How to Apply

Sounds like Citi has everything you need? Then apply to discover the true extent of your capabilities.

Job Family Group: Operations - Services

Job Family: Payroll

Time Type: Full time

Most Relevant Skills: Please see the requirements listed above.

Other Relevant Skills: For complementary skills, please see above and/or contact the recruiter.

Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi. View Citi’s EEO Policy Statement and the Know Your Rights poster.