Program Management Senior Lead

Citigroup; Belfast; Hybrid; GBP 60,000 - GBP 80,000; Full time

Job summary

A leading global financial institution in Belfast is looking for a program manager to lead multiple global initiatives. The role involves defining and executing target operating models, managing projects, and collaborating with various stakeholders. You will contribute to process improvement and be part of a business casual workplace with a hybrid working model. Benefits include competitive base salary, generous holiday allowance, performance bonuses, and comprehensive medical and pension plans.

Benefits

Generous holiday allowance

Discretionary annual performance bonus

Private medical insurance

Employee Assistance Program

Pension Plan

Paid Parental Leave

Special employee discounts

Qualifications

• Strong working knowledge of global markets preferred.
• Proven track record of managing Process Transformation projects.
• Excellent verbal and written communication skills.

Responsibilities

• Lead multiple global initiatives across Fixed Income Middle Office.
• Execute project management disciplines including program governance.
• Develop and deliver presentations covering project status.

Skills

Project management

Problem solving

Communication skills

Analytical skills

Stakeholder management

Tools

MS Excel

PowerPoint

JIRA

Job description

Overview

Overview of Citi: Are you looking for a career move that will put you at the heart of a global financial institution? Then bring your skills in analysis, problem solving and communication to Citi’s Process Engineering Team. By joining Citi, you will become part of a global organisation whose mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress.

Markets Operations Belfast Overview: Our Operations groups are core to the success of the Markets business. We support a wide range of internal stakeholders including Front Office Sales and Trading Desks, Compliance, Legal, Finance and HR; alongside having significant interaction with external clients, playing a key role in the overall client experience. A role within Markets Operations means you will have a truly global reach, in a supportive environment which will provide you with new experiences and development opportunities in Belfast’s iconic Titanic Quarter. You can play an important part in transforming and simplifying our operating model, creating an exciting environment which encourages diversity of thought and inclusion within an organisation that authentically values and invests in its people.

Team/Role Overview

Our Operations groups are core to the success of the Markets business. We support a wide range of internal stakeholders alongside having significant interaction with external clients, playing a key role in the overall client experience. We are recruiting for a program manager to lead multiple global initiatives across Fixed Income Middle Office, spanning FX, Spread, Rates, Commodities and Treasury business lines. Initiatives will cover but not limited to target operating model definition, regulatory, strategic re-architecture with a focus on reconciliation, risk and control and process improvement.

What You’ll Do

• Partner with operations to define and execute on target operating model.
• Responsible for the successful delivery of multiple projects and their alignment to business goals and target state.
• Execute established project management disciplines including the development of program governance and effective stakeholder management to drive planning and execution.
• Identify, prioritise and proactively manage dependencies, risks, exceptions and issues to resolution.
• Generate business requirements ensuring they are clearly documented and strategic in nature.
• Work with sponsors to ensure that there are measurable trackable, tangible benefits and associated KPIs.
• Work collaboratively with technology, ensuring there are clear delivery plans aligned to Operations strategic requirements and hold delivery plan owners to account.
• Manage testing work streams, drive User Acceptance Testing collaborating with internal and external teams where required.
• Develop and deliver presentations to Markets Operations and business management covering project / program status and plans.
• Contribute to the design and delivery of Operations training plans and materials, present training to small and large groups as required.
• Provide subject matter expertise for internal queries relating to appropriate projects.
• Lead, supervise, coach and develop more junior Markets Operations Program Execution team members.
• Strong working knowledge of global markets preferred.
• Proven track record of managing Process Transformation projects.
• Critical thinking and strong analytical skills, with exceptional attention to detail; strong interpersonal, influencing and organizational skills.
• Excellent verbal and written communication skills.
• Strong project management / business analysis skills.
• Strong knowledge of MS Excel and PowerPoint skills.
• JIRA experience a plus.
• Ability to lead and execute large front to back process reviews.
• Fixed Income (cash/derivatives) product knowledge.

What we can offer you

We work hard to have a positive financial and social impact on the communities we serve. In turn, we put our employees first and provide the best-in-class benefits they need to be well, live well and save well. By joining Citi Belfast, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed), and enjoy a whole host of additional benefits such as:

• Generous holiday allowance starting at 27 days plus bank holidays; increasing with tenure
• A discretionary annual performance related bonus
• Private medical insurance packages to suit your personal circumstances
• Employee Assistance Program
• Pension Plan
• Paid Parental Leave
• Special discounts for employees, family, and friends
• Access to an array of learning and development resources

Alongside these benefits Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self every day. We want the best talent around the world to be energized to join us, motivated to stay, and empowered to thrive. Sounds like Citi has everything you need? Then apply to discover the true extent of your capabilities.

Job Family Group: Project and Program Management | Job Family: Program Management | Time Type: Full time

EEO statement: Citi is an equal opportunity employer. Qualified candidates will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.