Scientific Inside Sales Representative, Cell Culture

Stemcell Technologies; Cambridge; On-site; GBP 51,000 - GBP 70,000; Full time

Job summary

A biotechnology company in Cambridge is seeking a Scientific Inside Sales Representative for a 12-month fixed term role. This position focuses on identifying new business accounts and offering exceptional customer service. Ideal candidates will possess a Bachelor's in Science and have strong communication skills. An annual salary between £51,200.00 and £69,200.00 is offered, along with comprehensive benefits and opportunities for career development.

Benefits

Comprehensive health benefits

Retirement savings

Career development opportunities

Qualifications

• Less than 2 years of related experience.
• Hands on experience in a laboratory setting.

Responsibilities

• Identify and target potential new customers through incoming leads.
• Document communications and maintain the CRM database.
• Create opportunities in Salesforce CRM and partner with Field Sales.
• Support incoming customer requests via phone and chat.
• Manage and forecast the sales funnel.

Skills

Strong communication skills

Ability to build and maintain relationships

Proactive and assertive in accomplishing goals

Education

Bachelor's of Science degree or equivalent

Tools

Salesforce CRM

Job description

Job Description Summary

Are you looking to apply your scientific knowledge to help advance research across the life sciences field? If you have a passion for science and expertise in cell culture, we have an opportunity for you!

The Scientific Inside Sales Representative identifies new business accounts and develops loyal repeat customers via excellent customer service and scientific support. Working in a team with Field Sales Representatives, supports finding and growing new business by driving territory specific campaigns.

Please note that this role is a 12 month fixed term role for leave coverage.

Job Description

Duties and Responsibilities

• Contribute to revenue targets in assigned territory by identifying and targeting potential new customers through incoming leads, and literature analysis
• Document communications and keep up to date the customer relationship management (CRM) database.
• Create high-quality opportunities in Salesforce Customer Relationship Management database; partner with Field Sales or Distributors to close win
• Support incoming customer requests through toll-free phone and online chat platform
• Work closely with Field Sales to manage and forecast the sales funnel

Qualifications

• Bachelor's of Science degree or equivalent (e.g. Engineering, Medical Laboratory Sciences, etc.) with less than 2 years of related experience
• Strong communication skills, including through phones and emails
• Ability to build and maintain relationships with potential customers
• Hands on experience in a laboratory setting
• A track record of being proactive and assertive in accomplishing goals

The posted salary is inclusive of base salary and commissions.

The annual salary for this job ranges from £51,200.00 - £69,200.00. STEMCELL determines an individual’s pay within the range based on multiple factors including experience, education, job-related skills, and equity within the team or organization. For jobs that are eligible for sales incentives, the range noted above is inclusive of target incentives; actual incentives are based on individual performance results in accordance with company policy. In addition to base salary, STEMCELL offers a comprehensive total rewards package that may include health benefits, retirement savings, and more (depending on region).

STEMCELL Technologies is a privately owned, Vancouver-based biotechnology company that helps power leading‑edge life science research around the world. Driven by our love of science and passion for quality, we are a company of Scientists Helping Scientists—standing by our customers to provide the outstanding products, technical support, and training they need to advance their research. Scientists performing stem cell, immunology, cancer, regenerative medicine, and cellular therapy research are among those who rely on our cell culture media, cell separation products, instruments, accessory products, and services. Through our many regional offices, as well as our distribution centers in Vancouver, Seattle, Grenoble, and Singapore, we deliver our innovative, specialized products to more than 100 countries. With over 1,800 employees globally, most with scientific or engineering degrees, STEMCELL is proud to be the largest biotechnology employer in Canada.

This is an opportunity to work with highly motivated colleagues in a science‑oriented, creative, and dynamic environment. We offer a competitive salary, excellent benefits, and meaningful career development opportunities.

STEMCELL is well recognized for exceptional leadership and business practices. We are one of Canada’s Best Managed Companies and operate an ISO 14001‑certified environmental management system to measure and reduce our environmental impact.

As an equal opportunity employer, STEMCELL is dedicated to ensuring that every employee feels safe, valued, and respected for who they are. We know that scientific progress and innovation occur when diverse, creative minds come together and we are committed to nurturing a culture of inclusivity and belonging. STEMCELL enforces a zero‑tolerance policy for any form of discrimination. Selection decisions are solely based on job‑related factors.

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