Duty Manager: Lead Team to Exceptional Guest Experiences

Clubmacquarie; Canterbury; On-site; GBP 39,000 - GBP 53,000; Full time

Job summary

A community-focused club in Canterbury is seeking a Duty Manager to lead daily operations and a passionate team. This role involves providing exceptional service and ensuring smooth operations. Ideal candidates will have 12+ months leading teams in hospitality, strong decision-making skills, and knowledge of club operations. Enjoy benefits like above-award pay, five weeks annual leave, and leadership development opportunities. Apply now to make a real impact.

Benefits

Above-award wages

Leadership development

Five weeks annual leave

Scholarships towards further study

Wellbeing benefits

Free coffee and discounts across clubs

Qualifications

• 12+ months of experience leading teams in hospitality, particularly in gaming.
• Strong decision-making and communication skills.
• Professional leadership style with hands-on approach.
• Knowledge of club operations and compliance.

Responsibilities

• Lead daily operations and team to deliver exceptional service.
• Monitor staffing and service levels.
• Drive service quality and compliance.
• Solve operational issues with confidence.

Skills

Leadership

Decision-making

Communication

Digital Skills

Education

RSA

RCG

ARCG

First Aid (preferred)

Tools

MS Office

Job description

A community-focused club in Canterbury is seeking a Duty Manager to lead daily operations and a passionate team. This role involves providing exceptional service and ensuring smooth operations. Ideal candidates will have 12+ months leading teams in hospitality, strong decision-making skills, and knowledge of club operations. Enjoy benefits like above-award pay, five weeks annual leave, and leadership development opportunities. Apply now to make a real impact.