Luxury Hotel Duty Manager — Lead Guest Experiences

BOXPARK; Bath; On-site; GBP 22,000 - GBP 27,000; Full time

Job summary

A family of hotels in Bath is looking for a Duty Manager to join their team. This role involves supporting your team in delivering outstanding service to guests, maintaining knowledge of the menu, and recruiting and training new staff. Competitive pay and service charge included, along with various employee benefits like development opportunities, discounts, and free meals on duty. If you are passionate about providing great service and fostering team spirit, we want to hear from you.

Benefits

Competitive pay

Perkbox platform access

25% off food & beverage

Staff rate of £25 B&B

Employee Assistance Programme

Free meals when on duty

Development opportunities

Milestone awards

Qualifications

• Ability to ensure exceptional guest service.
• Knowledge of menu items to assist guests.
• Skills to recruit and train new staff.

Responsibilities

• Support team to provide exceptional service.
• Recruit and train staff as needed.
• Ensure memorable guest experiences.

Job description

A family of hotels in Bath is looking for a Duty Manager to join their team. This role involves supporting your team in delivering outstanding service to guests, maintaining knowledge of the menu, and recruiting and training new staff. Competitive pay and service charge included, along with various employee benefits like development opportunities, discounts, and free meals on duty. If you are passionate about providing great service and fostering team spirit, we want to hear from you.