Senior Payments Operations Lead (Hybrid & Flexible)

Methodfi; Milton Keynes; Hybrid; GBP 40,000 - GBP 60,000; Full time

Job summary

A financial technology firm in Milton Keynes seeks a Senior Payments Operations team member. You will manage payment processing tasks, assist in team workload, and approve payments while engaging with various stakeholders. The ideal candidate will have prior experience in banking and excellent communication and organizational skills. This position offers flexible working arrangements, a diverse culture, and benefits designed for employee success.

Benefits

Flexible working options

Pension contributions

Discretionary bonus scheme

Private health cover

Life assurance

Family friendly policies

Qualifications

• Previous experience in Banking/Payment back-office industry.
• Experience with payments processing, reconciliation, and general payment queries.
• Knowledge of financial services rules and guidelines.

Responsibilities

• Maintain relationships with all stakeholders for smooth communication.
• Assist Payments manager to manage workload and adhere to SLAs.
• Approve and input outbound payments, including customer payments and refunds.
• Engage with Customer Support and other departments for complex queries.

Skills

Attention to detail

Communication skills

Organizational skills

Relationship management

Ability to work in a fast-paced environment

Job description

A financial technology firm in Milton Keynes seeks a Senior Payments Operations team member. You will manage payment processing tasks, assist in team workload, and approve payments while engaging with various stakeholders. The ideal candidate will have prior experience in banking and excellent communication and organizational skills. This position offers flexible working arrangements, a diverse culture, and benefits designed for employee success.