Linen Porter

Klarent Hospitality Group; City of Edinburgh; On-site; GBP 27,000 - GBP 30,000; Full time

Job summary

A leading hospitality group in Edinburgh is seeking a Linen Porter to support hotel operations by managing linen distribution and stock control. The successful candidate will ensure high-quality linen availability and maintain the cleanliness of the linen room. The role requires organizational skills, attention to detail, and a customer-focused approach. Candidates who are team players and can communicate effectively with guests and colleagues are encouraged to apply. Competitive hourly rate and various benefits are offered.

Benefits

Competitive Hourly Rate of £13.18

Free meals when on duty

50% off Food & Beverage Venues

Discounted use of Leisure Facilities

Discounted hotel stays

Opportunities for personal development

Fully funded apprenticeships

28 Days of Annual Leave

Flexible holiday days purchase

Pension enrolment

Qualifications

• Ability to maintain high standards in linen management.
• Experience in a hospitality environment is a plus.

Responsibilities

• Ensure the availability of clean linen and towels.
• Maintain accurate linen stock levels.
• Receive and verify linen deliveries.
• Sort and prepare used linen for laundry.
• Maintain an organized linen room.
• Adhere to hygiene and safety standards.
• Respond to guest linen requests professionally.
• Collaborate with Housekeeping and Laundry teams.
• Report damaged linen or maintenance concerns.
• Uphold company policies and service standards.

Skills

Strong Organisational Skills

Team Player Mentality

Customer-Focused Approach

Friendly and professional attitude

Ability to anticipate guest needs

Manual handling skills

Job description

Overview

Our Story:

The Caledonian Edinburgh has embodied the best in Scottish hospitality for over a hundred years. Situated at the West End of Princes Street, this former Victorian railway hotel nestles in the shadow of the Edinburgh Castle, within walking distance of Princes Street Gardens, the Royal Mile and Edinburgh’s Old Town, a UNESCO World Heritage Site.

Located in the heart of Scotland’s capital, we are proud to celebrate Caledonian’s stories, anecdotes and memories over the last 120 years in Edinburgh. We would love for you to embark on the journey to our next chapter, The Caley Way! We’re delighted to be recruiting for our newly reimaged bedrooms and guest experience. At The Caledonian Edinburgh, the comfort of our guests is of paramount importance and this commitment is reflected in each guest room. Our rooms and suites have been designed to depict the vast landscape of Scotland and its stories. Drawing inspiration from the original Caledonian Railway crests set atop the hotel’s Grand Staircase, the newly reimaged guest rooms and suites celebrate three of Scotland’s prominent cities, and previous capital cities, Edinburgh, Stirling and Inverness.

Our Management Company:

As part of the Klarent Hospitality Portfolio, we are dedicated to offering our team excellent opportunities for growth and development. We take great pride in recognising and rewarding the hard work, commitment and long service of our exceptional team members.

Klarent Hospitality operates branded hotels in key locations across the UK and Ireland. We nurture talent and smart investment to drive superior performance and growth.

Exclusive Benefits:

• Competitive Hourly Rate of £13.18
• Free and healthy meals when on duty.
• 50% off our Food & Beverage Venues – The Court & Caley Bar
• Discounted use of Leisure Facilities
• Stays in our hotels at discounted prices
• Go Hilton Recognition Platform
• Opportunities for your personal development within the Hotel Group Brand Portfolio
• Fully funded apprenticeships – T&Cs apply
• 28 Day of Annual Leave, increasing with long service
• Flexibility to purchase additional holiday days
• Pension enrolment
• We can coach, train and develop you to help find your passion - whether it is exploring your first role or your next step in the exciting world of hospitality!

The Role

The Linen Porter is responsible for ensuring that the housekeeping and food & beverage departments are consistently supplied with high-quality linen and terry products. This role plays a vital part in maintaining smooth hotel operations by managing linen distribution, stock control, and maintaining cleanliness and order within the linen room.

Key Responsibilities

• Ensure the impeccable availability of clean linen and towels for Housekeeping and F&B operations
• Maintain accurate linen stock levels and proactively report shortages
• Receive, inspect, and verify linen deliveries to uphold quality standards
• Oversee the correct sorting and preparation of used linen for laundry collection
• Maintain an immaculately organised and well-presented linen room
• Adhere strictly to hygiene, health, and safety standards at all times
• Respond to guest linen requests with discretion, efficiency, and professionalism
• Collaborate seamlessly with Housekeeping, Laundry, and F&B teams
• Identify and report damaged linen, maintenance, or safety concerns promptly
• Uphold company policies and luxury service standards consistently

What We Desire

• Strong Organisational Skills
• Team Player Mentality
• Customer-Focused Approach
• Friendly and professional attitude when interacting with guests and team members.
• Ability to anticipate and respond to guest needs efficiently.
• Comfortable with manual handling, including lifting, carrying, and moving linen.

If you have a keen eye for detail, enjoy working as part of a team, and take pride in maintaining high standards, we would love to hear from you. Apply now to become part of our team!