Administration Supervisor

Nhsscotland; Glasgow; On-site; GBP 60,000 - GBP 80,000; Full time

Job summary

A healthcare practice in Scotland is looking for an Administration Supervisor to manage its reception staff and maintain high patient care standards. The role promises a collaborative environment working alongside GPs, nurses, and a dedicated administration team. Essential skills include managing staff and proficiency in IT systems like Vision Hosted and DOCMAN. This is a permanent role with a competitive salary based on experience, located in Glasgow. Apply by email before the closing date.

Qualifications

• Experience with Vision Hosted and DOCMAN IT systems is essential.
• Candidates should be confident in managing staff and have the knowledge and experience to do the job.

Responsibilities

• Manage the day-to-day duties of reception staff.
• Ensure all tasks are completed according to Practice procedures.
• Assist with Complaints Handling, Enhanced Services, and HR.

Skills

Excellent communication skills

Organisational skills

Managing staff

Tools

Vision Hosted

DOCMAN

Job description

Overview

Due to a planned retirement, an exciting opportunity has arisen to work with us at Barony Medical Centre as our Administration Supervisor. We are looking for an approachable, tactful, empathetic and friendly candidate with excellent communication and organisational skills. Our new Administration Supervisor will provide support for the reception staff and wider Practice Team, as well as remaining focused on our high standards of patient care.

Urban Practice

Reference:

Responsibilities

• As our new Administration Supervisor, you will be responsible for the day-to-day management of reception staff and their associated duties.
• You will ensure all tasks are completed in line with agreed Practice procedures, protocols, and timescales, reporting to the Practice Manager as required.
• You will assist in supporting with Complaints Handling, Enhanced Services, Recruitment and HR.
• You will be the point of contact for both external staff visiting the Practice and provide support for GP’s, nurses, management, and reception staff.

Requirements / Qualifications

• The Practice uses Vision Hosted and DOCMAN; experience of these IT systems is essential.
• The Practice consists of 5 partners, two Practice Nurses, HCA, a Link Worker, Welfare Advisor, an excellent Administration Team, attached District Nursing, Pharmacotherapy Service, and Health Visitors. The candidate should be confident in managing staff and to have the knowledge and experience to do the job.
• We do not expect the successful candidate to be an expert in all areas shown within the job specification, but should be confident in managing staff and to have the knowledge and experience to do the job.

Practice Details

The Practice also has access to the HSCP Treatment room and Phlebotomy Service. You will be the point of contact for both external staff visiting the Practice and provide support for GP’s, nurses, management, and reception staff.

Remuneration & Contract

Salary: Depending on experience

Contract Type: Permanent

Posted On: 05/02/2026

Closing Date: 25/02/2026

How To Apply

Applications to [e-mail] no later than 5pm on Monday 23rd February 2026. Due to annual leave interviews likely to start 18th March 2026 onwards, although sooner if possible.