Lounge Host

Sodexo France; Aberdeen City; On-site; GBP 10,000 - GBP 40,000; Part time

Job summary

A leading hospitality service provider is seeking a Lounge Host for Aberdeen International Airport. This role involves engaging with guests, ensuring a smooth pre-flight experience and upholding high service standards in a vibrant environment. Essential qualifications include prior customer-facing experience and attention to detail. You will present menus, manage orders, and assist with customer queries while maintaining the cleanliness of the lounge. A minimum 30-hour contract with competitive pay of £12.60 per hour is offered.

Benefits

Employee benefits

Rewards and recognition

Qualifications

• 5 years UK working history required.
• Experience working in a customer-facing role essential.
• Ability to work autonomously and as part of a team.

Responsibilities

• Present the menu to customers and know all dishes.
• Ensure service standards and procedures are followed.
• Maintain cleanliness of the dining area.
• Manage timely delivery of orders.
• Accommodate customers' needs and questions.

Skills

Front of house and customer facing experience

An element of food experience

Highly motivated

Attention to detail

Able to work on own initiative within a team environment

Job description

Job introduction

About the Role

Lounge Host at Northern lights at Aberdeen Airport

We’re experience makers.

And food fanatics.

And we’re hiring

Every ingredient, every moment, and every venue is another opportunity to make memories for guests around the world. Work alongside a team of creators that delivers the best of the local culinary culture. At Sodexo Live! you get to serve-up unforgettable experiences every single day.

Be part of something greater.

Do you have a passion for people? Would your ideal job be working in an exciting, lively environment at an airport? If so, we have a fantastic opportunity to join us at Aberdeen International Airport - Northern Lights Lounge.

With customer service at the heart of what you do, you’ll be the first friendly face our visitors will see, and you’ll set the tone for each guest’s experience.

You’ll bring our service to life, by engaging with guests, creating a memorable pre-flight experience. You’ll play your part in getting the world moving again and bringing families together!

We maintain the highest of standards and, with your help, we’ll be ensuring that all our services are delivered with care, flair and of course, a winning smile!

You must be able to provide 5 years UK working history and 5 years UK address.

Sodexo reserves the right to close this advert early if we are in receipt of a high number of applications.

What you\'ll do

• To be able to present the menu to customers and is familiar to all dishes.
• To ensure that Service Standards and Procedures are always followed.
• To ensure all counters are set up to the agreed standard and specification.
• To ensure that a ready supply of all service items is always available, liaising with Chefs and back of house staff to ensure a smooth, efficient service to our customers.
• To ensure timely and accurate delivery of orders
• To ensure the dining area is kept clean.
• To provide refills of water and other beverages
• To be able to accommodate customers’ needs and questions.

What you\'ll bring

Essential

• Front of house and customer facing experience
• An element of food experience
• Highly motivated
• Attention to detail
• Able to work on own initiative within a team environment

Desirable

• Lounge experience

Why Sodexo?

• 30 hour minimum contract
• £12.60 per hour
• 4 out of 7 weekly rota
• 8 hours shift ranging from 3.30am start to 8pm finish
• Many employee benefits, rewards and recognition.