Airport Team Leader: Service, Sales & Team Growth

Pasta Evangelists Ltd; Manchester; On-site; GBP 60,000 - GBP 80,000; Full time

Job summary

A leading food service company is seeking a Team Leader at Manchester Airport. This role involves supervising a team to ensure high-quality customer service and operational efficiency. Responsibilities include staff training, day-to-day operations oversight, and compliance with health and safety protocols. Ideal candidates will have supervisory experience in the food and beverage industry and a passion for customer service. Attractive benefits include competitive salary, duty free discounts, and paid annual leave.

Benefits

Competitive salary

Duty free discounts

Regular team socials

Free products

Referral bonus scheme

Cycle to work scheme

28 days paid annual leave

Qualifications

• Previous experience in a supervisory role within the food and beverage industry.
• Able to undertake a criminal record check.
• Passionate about delivering excellent customer service.
• Strong leadership qualities effective in motivating teams.
• Excellent organisational skills and attention to detail.

Responsibilities

• Supervise and motivate the team to deliver exceptional service.
• Oversee day-to-day operations and ensure adherence to health and safety protocols.
• Lead by example in excellent customer service delivery.
• Assist in implementing strategies to drive sales and maximise revenue.
• Ensure compliance with airport regulations and company policies.
• Foster a collaborative work environment.

Skills

Supervisory experience

Excellent customer service

Leadership qualities

Organisational skills

Strong communication skills

Problem-solving skills

Job description

A leading food service company is seeking a Team Leader at Manchester Airport. This role involves supervising a team to ensure high-quality customer service and operational efficiency. Responsibilities include staff training, day-to-day operations oversight, and compliance with health and safety protocols. Ideal candidates will have supervisory experience in the food and beverage industry and a passion for customer service. Attractive benefits include competitive salary, duty free discounts, and paid annual leave.