Driver 3.5 ton

City Plumbing; Norwich; Hybrid; GBP 25,000 - GBP 30,000; Full time

Job summary

A leading plumbing and heating supplier in the UK is seeking a Multi Drop Driver to provide exceptional customer service while delivering products. The successful candidate will manage deliveries for vehicles up to 3.5 tons, demonstrate flexibility in working hours, and assist in the branch as needed. The role emphasizes maintaining high standards and creating a loyal customer base. An inclusive work environment is promoted, offering room for personal growth and a variety of benefits.

Benefits

Bonus

Discounts and cash back at retailers

Life assurance

Flexible working options

Mental health support programs

Complete induction and development opportunities

Qualifications

• You must have a clean driving licence with experience as a multi drop driver of vehicles up to 3.5 ton.
• Knowledge of plumbing and heating products would be an advantage.
• Ability to maintain health and safety standards of yourself and your vehicle.

Responsibilities

• Deliver products to customers adhering to tight deadlines.
• Assist with serving customers on the trade counter.
• Support the Branch Manager in achieving sales targets.

Skills

Customer service

Driving knowledge

Flexibility with working hours

Job description

Overview

Come and join us as a Multi Drop Driver on a flexible hours basis to help us grow, deliver sales and exceed customer expectations

As a 3.5 ton Driver, you’ll be committed to delivering an outstanding level of service, and you’ll be professional, driven and enthusiastic. The 3.5 ton Driver role reports into the branch management team and will provide the highest level of service to internal and external customers, and will deliver products to our customers against some very tight deadlines. As a City Plumbing 3.5 ton Driver you will interact with our customers, delivering goods and solving any problems that crop up. Our 3.5 ton Drivers are a fundamental part of our branch teams and at times may be required to help out in branch - serving on the trade counter and dealing with customers over the telephone ensuring that we provide the best service and maximise sales at every opportunity.

You will be contracted to a set minimum number of hours per week, and you will be required to be flexible to work additional hours to deliver the best customer experience, especially during the peak trading winter heating season. Where possible, hours and shifts will be agreed with you with plenty of notice so that you know exactly what you are doing and when! You’ll naturally promote and embrace our inclusive team environment and we’re sure you’ll have some fun along the way!

Please note, this role requires you to have the appropriate driving licence with previous experience as a multi drop driver of vehicles up to 3.5 ton

• Health and safety of yourself and your vehicle
• Maintenance and condition of your vehicle
• Report any issues or incidents to your line manager
• Comply with transport compliance law and regulations
• Supporting the Branch Manager and Assistant Branch Manager with achieving and exceeding sales targets at optimum margins.
• Ensuring we maintain high standards, creating and maintaining a loyal customer base and providing a first class service.
• When needed, assisting with the general duties within the branch such as serving customers on the trade counter, telesales and ensuring the housekeeping standards are maintained both on the trade counter and warehousing

Along with a clean driving licence, you will ideally have previous driving experience and knowledge of the products associated with our industry would be an advantage. You'll be flexible with working hours, and your approach to delivering customer and business needs. You’ll thrive on providing the best customer service and being a huge support to your branch colleagues

From boilers to bathroom suites, tubing to towel rails and everything in between, City Plumbing has all the products our customers need to complete the job. And we have all you need to build a successful career! We’re proud of our reputation for selling quality plumbing and heating products to both trade and retail customers and we’re super excited about our future. We put our colleagues at the heart of all we do, giving them all the tools they need to be successful, happy and feel rewarded in their career with us.

• Bonus
• Discounts, savings and cash back at numerous retailers
• Life assurance
• Extended family policy including maternity, paternity, additional annual leave and more
• Mental Health First Aiders and Employee Assistance Programme, we look out for each other
• Complete induction and a company that lets you grow and encourages development
• Financial education and loans
• Flexible working options
• A business striving to create an environment of inclusion so everyone can be their true self
• And more!

We’re passionate about creating an inclusive workplace that celebrates and values diversity. Bring your whole self to work regardless of age, disability, gender identity or reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief, sex or sexual orientation. We don’t want you to ‘fit’ our culture, we want you to enrich it.

We are committed to best practices in recruitment and undertake Basic Criminal Record Disclosures for candidates that are offered employment within our branches that undertake deliveries for British Gas. This check will only be undertaken after the acceptance of an offer of employment.