Night Receptionist

Hilton Worldwide, Inc.; East Midlands; On-site; GBP 10,000 - GBP 40,000; Part time

Job summary

A global hospitality leader in East Midlands is seeking a part-time Night Receptionist to join their Night Front Office team. You will provide exceptional customer service, welcoming guests and managing inquiries. The ideal candidate will possess strong communication skills and a positive attitude. Enjoy benefits such as a competitive hourly rate, free meals during shifts, and opportunities for career growth. This role is perfect for those with a knack for teamwork and IT proficiency, enhancing the guest experience.

Benefits

Hourly rate of £12.39

Uniform provided

Free meals when on duty

Team Member Travel Program

High street discounts

Holiday: 28 days including bank holidays

Free parking

Modern Team Member areas

Qualifications

• Must maintain excellent grooming standards.
• Experience in a customer-focused industry is advantageous.

Responsibilities

• Serve guests and collaborate with team members.
• Deliver a high level of customer service.

Skills

Positive attitude

Good communication skills

Customer service commitment

Teamwork

IT proficiency

Job description

Overview

Night Receptionist (Part Time) – Hilton East Midlands Airport Hotel, Junction 24, M1, Derby Road Derby DE74 2YW.

Welcome to a world of opportunities at the UK’s #1 Great Place to Work 2025, as voted by our team members. This part-time opportunity is 24 hours per week on a casual contract, offering flexible shift options to fit your availability.

You will join the Night Front Office team, working in the Reception area of the hotel, and you will enjoy creating memorable experiences for our guests with a warm welcome and strong customer service knowledge of all room categories and hotel facilities.

What it’s like to work for Hilton – Hilton is a leading global hospitality company, dedicated to exceptional guest experiences. Our team members are at the heart of it all.

Responsibilities

• Night Assistants serving Hilton brands are always working on behalf of our Guests and collaborate with other Team Members.
• Maintain the attitude, behaviours, skills, and values that follow: positive attitude and good communication skills; commitment to delivering a high level of customer service; ability to work on your own and as part of a team; competent level of IT proficiency.

Qualifications

• Positive attitude and good communication skills
• Commitment to delivering a high level of customer service
• Excellent grooming standards
• Ability to work on your own and as part of a team
• Competent level of IT proficiency
• Previous experience in a customer-focused industry (advantageous)

Benefits

• Hourly Rate of £12.39
• Uniform provided
• Free and healthy meals when on duty
• Grow your career with personal development programmes designed to support you at every step
• Team Member Travel Program: discounted hotel nights plus 50% off Food and Beverages (subject to individual outlets)
• High street discounts with Perks at Work
• Holiday: 28 days including bank holidays (increasing yearly to up to 33 days)
• Free parking
• Modern and inclusive Team Member areas

Schedule

Part-time