Medical Assistant

TC Industries Of Canada Company; Leicester; On-site; GBP 22,000 - GBP 30,000; Full time

Job summary

A healthcare provider in Leicester is looking for a Medical Assistant to verify patient information, assist healthcare professionals, and manage electronic health records. Candidates should have a high school diploma, completion of a Medical Assistant certification program, and strong communication skills. This role entails patient interaction, appointment scheduling, and maintaining confidentiality in a fast-paced environment, along with offering competitive benefits including health and dental insurance.

Benefits

403(b) Retirement plan

Dental insurance

Health insurance

Vision insurance

Paid time off

11 Paid Holidays

Qualifications

• Exceptional communication skills in person and on the phone.
• Ability to maintain confidentiality of financial and clinical information.
• Experience working with racially and ethnically diverse populations preferred.

Responsibilities

• Verifies patient information by interviewing and recording medical history.
• Assists healthcare providers and maintains electronic health records.
• Schedules appointments and manages patient intake and exit interviews.

Skills

Exceptional written and verbal communication skills

Proficient with medical office technology

Excellent interpersonal skills

Strong attention to detail

Excellent customer service skills

Education

High school diploma or GED

Medical Assistant Certification Program

Tools

Electronic Health Record systems

Practice Management systems

Job description

Overview

JOB SUMMARY

Verifies patient information by interviewing patient, recording medical history, and confirming purpose of visit. Prepares patients for examination by performing preliminary physical tests; taking blood pressure, weight, temperature, and other vitals; and reporting patient history summary.

Key Accountabilities

Essential Duties and Responsibilities

• Assisting healthcare providers
• Maintaining electronic health records (EHR) and documenting patient data in appropriate fields
• Collecting specimens for laboratory testing, administering medications and immunizations and conducting patient intake and exit interviews
• Using data and patient registries to outreach to patients in need of preventive care and follow-up for chronic conditions
• Assisting with patient referrals, tracking and follow-up
• As appropriate, taking patient phone calls and following up on patient requests
• Scheduling appointments, verifying insurance, checking patients in and out and assessing charges, including past due balances and collection of fees (e.g. co-payment, co-insurance, point-of-care incentive)

Performance Requirements

Knowledge: General knowledge of quality improvement practices.

Skills:

• Exceptional written and verbal communication skills.
• Proficient with medical office technology and equipment, including computers, copiers, scanners, fax machines, and phone systems, as well as MS Excel/Word/Outlook, Electronic Health Record systems and automated medical scheduling and billing programs.
• Excellent interpersonal skills in group and community settings
• Ability to plan, schedule and coordinate
• Effective management of multiple duties and responsibilities in a clinical setting
• Sound leadership and clinical judgment
• Excellent communication skills in person, on the phone and in written communications
• Flexibility in a rapidly growing and changing work environment
• Strong attention to detail
• Exceptional customer service skills
• Ability to maintain confidentiality of financial and clinical information
• Excellent listener
• Demonstrates initiative

Education/Experience

Required:

• High school diploma or General Educational Development (GED)
• Satisfactory completion of Medical Assistant Certification Program

Preferred:

• Experience working with racially and ethnically diverse populations, low-income populations and people experiencing homelessness
• At least one year of experience in a primary care or public health setting functioning at the full extent of her/his training
• Experience with Practice Management systems and EHR
• Prior work in performance or quality improvement
• Phlebotomy Skills

Physical Requirements

• Full range of motion, including manual and finger dexterity and eye–hand coordination
• Standing and walking frequently and occasionally lifting and carrying items weighing up to 50 pounds
• Frequent exposure to communicable diseases, biohazards, toxic substances, medicinal preparations and other conditions common to a clinical setting
• Some travel within western North Carolina

Work Environment

• Fast paced work environment.
• The noise level in the work environment is usually moderate.

Benefits

• 403(b) Retirement plan
• 403(b) matching
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• 11 Paid Holidays
• Employee Celebration
• Vision insurance

Disclaimer

Disclaimer: The above duties and responsibilities are essential job functions, subject to reasonable accommodations. All job requirements listed indicate the minimum level of knowledge, skills and/or abilities deemed necessary to perform the job proficiently. This job description is not intended to be construed as an exhaustive statement of duties, responsibilities, or requirements. Employees may be required to perform any other job-related instructions, as requested by their supervisor, subject to reasonable accommodation.