Account Executive

Cygnus Ltd.; United Kingdom; Hybrid; GBP 25,000 - GBP 35,000; Full time

Job summary

A creative agency in the United Kingdom is seeking an Account Executive to support project coordination and management tasks. This role will involve maintaining communication with clients and assisting Account Managers with campaign operations. Candidates should be organized and detail-oriented, with excellent communication skills. The position offers a hybrid work model, requiring three days in the office per week. Ideal for someone passionate about the creative sector and teamwork.

Qualifications

• Passion to learn and deliver great work in the creative space.
• Ability to work effectively with a variety of different stakeholders.
• Excellent time management skills in a fast-paced environment.

Responsibilities

• Support Account Managers with campaign management and coordination.
• Build good working relationships with clients.
• Manage administration of multiple accounts including invoices and schedules.
• Assist with project planning, booking, and scheduling resources.

Skills

Organised

Attention to detail

Time management

Effective communication

Team player

Job description

Reporting into the Account Manager, the Account Executive is responsible for the day-to-day coordination that keeps our projects moving. This role is about mastering the fundamentals of agency life, ensuring internal processes run smoothly and maintaining clear, consistent communication with our clients. We are looking for someone who is naturally organised and detail-oriented, taking pride in the accuracy and completion of every task. You will be the point of contact for daily updates, helping the wider team deliver integrated work that meets our high standards. This is a hybrid role, with three days per week based in our office (Tuesday through Thursday).

Key Responsibilities

• Supporting Account Managers with campaign management and coordination
• Building good working relationships with clients and all agency contacts
• Managing the day-to-day administration of multiple accounts including invoices, timing plans, quotes and client contact notes
• Assist with project planning, booking and scheduling resource, and updating project status trackers to ensure delivery remains on track
• Organise a variety of meetings, including room bookings and travel arrangements
• Managing the Cygnus hotline to support new business leads
• Attend client briefings to gather relevant data that supports the development of creative briefs
• Setup new jobs and folders
• Raise supplier POs and ensure costs with appropriate markups are allocated to jobs within Synergist
• Supporting the Account Manager in the development of creative work by documenting client feedback and attending creative review meetings
• Maintain accurate records of meetings, decisions, and next actions to ensure internal alignment
• Take the time to learn the client’s business and competitive landscape to really understand their business

What you’ll need

• Passion to learn and deliver great work in the creative space
• Personable, and able to work effectively with a variety of different stakeholders
• Organised, with strong attention to detail and multitasking ability
• Excellent time management skills
• Effective communicator, both verbally and in writing
• Ability to work in a fast paced environment
• Strong team player