Guest Experience Front Desk Associate

Marine & Lawn; St Andrews; On-site; GBP 40,000 - GBP 60,000; Full time

Job summary

A leading hospitality company is seeking friendly and confident team members for the front desk at their St Andrews location. You will warmly welcome guests, manage check-ins and check-outs, and provide excellent guest service. Ideal candidates should possess strong communication and organisational skills, with a proactive attitude. The company offers competitive perks including uniforms, meals on duty, and opportunities for training. Full training is provided for those without prior experience.

Benefits

Uniform

Meals whilst on duty

Opportunities for training and career development

Discounts on hotel stays and dining

Exclusive shopping discounts

Qualifications

• Previous experience in a similar role is a bonus, but full training will be provided.
• Flexibility to work shifts, including evenings, weekends, and holidays.

Responsibilities

• Welcoming guests with warmth and professionalism.
• Checking guests in and out efficiently.
• Answering guest queries and providing local information.
• Handling phone calls, emails, and reservations.
• Processing payments and compiling guests' bills.
• Promoting hotel facilities and local attractions.

Skills

Strong communication skills

Excellent organisational abilities

Multitasking

Warm personality

Proactive approach

Job description

A leading hospitality company is seeking friendly and confident team members for the front desk at their St Andrews location. You will warmly welcome guests, manage check-ins and check-outs, and provide excellent guest service. Ideal candidates should possess strong communication and organisational skills, with a proactive attitude. The company offers competitive perks including uniforms, meals on duty, and opportunities for training. Full training is provided for those without prior experience.